IT Support
System Administration
IT Project Management
Technical Support
Software Installation
Hardware Troubleshooting
Database Management
Network Administration
Hardware Troubleshooting
Network Setup
Software Installation
System Administration
Technical Support
Problem Solving
Customer Service
Time Management
Team Collaboration
Attention to Detail
To provide day-to-day technical support for computer systems, network infrastructure, and software used by office and project site staff. The IT Assistant ensures smooth functioning of all digital systems and helps resolve IT issues efficiently to minimize downtime.
Information and communications technology user support technicians provide technical assistance to users, either directly or by telephone, email or other electronic means, including diagnosing and resolving issues and problems with software, hardware, computer peripheral equipment, networks, databases and the Internet, and providing guidance and support in the deployment, installation and maintenance of systems.
Tasks include –
Entering commands and observing system functioning to verify correct operations and detect errors...
Recommend an appropriate course of action to resolve tickets or escalate accordingly
Ensure that tickets which cannot be resolved at this level are escalated to the next level in a timely manner, with all troubleshooting steps and information collected and documented
Act as first point of contact via phone/email/chat or walk-in support for end users, and documents each contact including troubleshooting/action taken in appropriate system, while ensuring and promoting the image of IT as a service provider...
Assist in the setup and operation of livestreaming equipment, including cameras, microphones, lighting, and streaming software, ensuring a smooth and professional broadcast.
Monitor live streams for technical issues, such as audio/video disruptions, connectivity problems, or platform glitches, and perform basic troubleshooting to resolve them promptly.
Engage with the online audience during live sessions by responding to comments, answering questions, and fostering a positive and interactive community environment....
Livestream Production
Technical Support
Content Moderation
Audience Engagement
Platform Management
Troubleshooting
Communication Skills
Time Management
Team Collaboration
Customer Service
Provide first-level support for POS terminals, peripherals (printers, scanners, cash drawers) and store connectivity; escalate unresolved issues to the relevant team.
Assist with POS setup, configuration checks and testing for new stores, relocations and renovations.
Monitor daily store IT checks (POS availability, network, end-of-day processing) and follow up on exceptions....
• Provide technical support and troubleshooting for hardware, software, networking, and system-related issues.• Install, configure, test, and maintain IT and surveillance solutions.• Perform on-site and remote support for customers.• Diagnose and resolve technical problems efficiently.• Conduct preventive maintenance and system health checks.• Prepare technical reports, documentation, and service records.• Coordinate with vendors and internal teams to resolve complex technical issues.• Assist in project implementation, commissioning, and customer training.• Other duties assigned by superior.
Basic knowledge of Windows operating systems. ×
Basic understanding of computer hardware and software troubleshooting. ×
Teams and other business applications. ×
SQL Server / SQL
Microsoft Windows Server
Microsoft 365
AWS / Microsoft Azure
Database management
Application support
Software testing / UAT
Tanggungjawab1. Membaiki dan menyelesaikan masalah smartphone / tablet pelanggan.2. Mengemaskini status pembaikian dan rekod pelanggan dalam sistem.3. Mencadangkan produk yang sesuai dengan keperluan pelanggan.4. Membuat pemasaran secara online ataupun offline.5. Menyusun dan menyemak bilangan stok alat ganti di dalam inventori.6. Mengurus urusan kewangan harian dengan jujur, tepat dan berintegriti.Kelebihan kerja dengan kami:1. Peluang membuka Francais sendiri2. Kenaikan gaji & pangkat sehingga jadi CEO3. Bonus bulanan top performer4. Komisen yang lumayan5. Pinjaman staff ‘0’ Interest6. Perlindungan kesihatan untuk diri sendiri & keluarga
Basic knowledge of Windows operating systems. ×
Basic understanding of computer hardware and software troubleshooting. ×
Teams and other business applications. ×
SQL Server / SQL
Microsoft Windows Server
Microsoft 365
AWS / Microsoft Azure
Database management
Application support
Software testing / UAT
Application Support
IT Support
Troubleshooting
System Administration
Customer Service
Technical Support
Web Development
Application Development
Mobile App Development
Mobile Development
Mobile Applications
Respond to customer inquiries via phone, email, and chat in a timely and professional manner, addressing technical issues and providing solutions related to Osafe Fire Inspection's products and services.
Troubleshoot and resolve customer complaints, escalating complex issues to the appropriate internal departments while maintaining ownership of customer satisfaction.
Educate customers on product features, functionalities, and best practices, ensuring they derive maximum value from Osafe Fire Inspection's offerings....
Basic knowledge of Windows operating systems. ×
Basic understanding of computer hardware and software troubleshooting. ×
Teams and other business applications. ×
SQL Server / SQL
Microsoft Windows Server
Microsoft 365
AWS / Microsoft Azure
Database management
Application support
Software testing / UAT
• Provide first-level technical support for ERP other business software, including diagnosis and troubleshooting of issues.• Responsible for maintaining software, applications, and databases.• Design and develop data models, dashboards, reports for Business Intelligence in Microsoft Power BI according to user requirements. • Deploy, maintain, and troubleshoot Robot Process Automation in Microsoft PowerAutomate• Hands-on involvement in development, implementation and testing of new applications, PowerApps, and improvements. • Develop and maintain technical documentation for all designed solutions.• Provide support to users to analyze and troubleshoot issues when necessary.
IT Application Support
Retail Management Software
LAN/WAN Networking
IT Troubleshooting & Problem Solving
Router & Internet Connectivity Troubleshooting
Provide first-level support for POS terminals, peripherals (printers, scanners, cash drawers) and store connectivity; escalate unresolved issues to the relevant team.
Assist with POS setup, configuration checks and testing for new stores, relocations and renovations.
Monitor daily store IT checks (POS availability, network, end-of-day processing) and follow up on exceptions....
Branch Operations & Performance Monitoring: Monitor daily operational performance, compliance, and turnaround time (TAT) across assigned branches; identify bottlenecks and implement timely resolutions.
Process & Administrative Support: Manage daily operational administration, including warranty issuance processes, operational reporting, and procedural audits.
Stakeholder Coordination: Act as the primary point of contact between managers, branch staff, and internal stakeholders to ensure seamless communication and operational alignment....
IT Support
System Administration
IT Project Management
Technical Support
Software Installation
Hardware Troubleshooting
Database Management
Network Administration
• Provide technical support and troubleshooting for hardware, software, networking, and system-related issues.• Install, configure, test, and maintain IT and surveillance solutions.• Perform on-site and remote support for customers.• Diagnose and resolve technical problems efficiently.• Conduct preventive maintenance and system health checks.• Prepare technical reports, documentation, and service records.• Coordinate with vendors and internal teams to resolve complex technical issues.• Assist in project implementation, commissioning, and customer training.• Other duties assigned by superior.
Diagnose hardware and software issues in mobile phones, using diagnostic tools and technical knowledge to identify the root cause of problems.
Perform component-level repairs, including soldering and desoldering of microchips, connectors, and other surface-mounted devices on mobile phone circuit boards.
Replace damaged or malfunctioning components such as screens, batteries, cameras, and charging ports, ensuring proper functionality and adherence to quality standards....
Mobile phone hardware repair
Mobile phone software troubleshooting
Soldering and desoldering
Mobile phone diagnostics
Customer service
Component Replacement
Smartphone Troubleshooting
Technical Proficiency
Mobile Device Repair
Customer Service
Diagnose hardware and software issues in mobile phones, using diagnostic tools and technical knowledge to identify the root cause of problems.
Perform component-level repairs, including soldering and desoldering of microchips, connectors, and other surface-mounted devices on mobile phone circuit boards.
Replace damaged or malfunctioning components such as screens, batteries, cameras, and charging ports, ensuring proper functionality and adherence to quality standards....
Mobile phone hardware repair
Mobile phone software troubleshooting
Soldering and desoldering
Mobile phone diagnostics
Customer service
Component Replacement
Smartphone Troubleshooting
Technical Proficiency
Mobile Device Repair
Customer Service
IT Management
Network Administration
System Administration
Cybersecurity
Cloud Computing
IT Support
Project Management
Data Management
IT Infrastructure