Provide first-level support for POS terminals, peripherals (printers, scanners, cash drawers) and store connectivity; escalate unresolved issues to the relevant team.
As a Management Trainee, you will undergo a structured and comprehensive training program designed to equip you with the skills and knowledge required to succeed in retail management. You will begin your journey as a Store Associate, gaining hands‑on exposure to customer service, product knowledge, and daily store operations, with the objective of progressing into an Area Manager‑in‑Training role.
Develop and update approved training courses in accordance with CAAM, JPK, and internal company standards to support both internal operational needs and external customer training requirements.