Kerja Sepenuh Masa, Facilities Manager - Industrial Site (Penang/Kulim) di CBRE Pulau Pinang - Maukerja

• Bachelor’s degree preferred, with 5–8 years of relevant experience managing industrial facilities. Equivalent combinations of education and experience will be considered.

• Valid driver’s license; Facility Management certifications are an added advantage.

• Strong leadership, communication, and stakeholder engagement skills.

• Experience in staffing, coaching, development, and performance management.

• Ability to manage sensitive or complex information, establish trust, and align stakeholders.

• Strong organizational, analytical, and problem‑solving abilities.

• Advanced numerical skills, including the ability to perform financial calculations such as percentages, fractions, forecasts, and cost analysis.

People Leadership & Operational Management

• Provide formal supervision to employees, including training, development, performance evaluations, and coaching.

• Lead staffing, recruitment, and onboarding activities for the facilities team.

• Establish daily work schedules, assign tasks, monitor workload distribution, and ensure cross-training within the team.

• Set and track departmental KPIs, service standards, and deadlines.

Facilities Operations

• Coordinate and manage all facility repairs and maintenance activities with technicians, vendors, and contractors to ensure timely and quality service delivery.

• Conduct regular facility inspections and quality assurance checks in line with local, state, and federal regulations.

• Identify operational efficiencies, process improvements, and long-term upgrade opportunities.

• Ensure environmental health, safety, and regulatory compliance across all managed sites.

Financial & Vendor Management

• Prepare and manage annual operating budgets, capital expenditure plans, and variance reports.

• Oversee vendor performance, contract compliance, invoicing, and procurement of goods, parts, and services.

• Review and validate price quotes, negotiate competitive rates, and manage service-level expectations.

Client Relationship Management

• Maintain strong working relationships with clients; manage expectations, provide updates on facility issues, and ensure service excellence.

• Conduct regular client engagements and resolve escalated issues effectively.

Business Growth & Additional Works

• Continuously identify, propose, and secure additional projects, improvement works, and value-added services from existing clients.

• Develop and present proposals, cost estimates, and commercial justifications for additional works.

• Collaborate with internal teams (e.g., Project Management, Technical Services) to execute awarded works successfully and enhance CBRE’s value proposition.

• Leverage client relationships and site insights to proactively uncover opportunities for revenue growth and account expansion.

Training, Compliance & Best Practices

• Conduct process and procedure training on maintenance, safety, and operational best practices.

• Ensure all facility staff comply with CBRE RISE values, safety standards, and operational guidelines.

• Troubleshoot and resolve operational issues, including moderately complex situations requiring sound judgment and problem-solving skills.

• Annual Leave
• EPF
• SOCSO