- Persiaran Serdang Perdana Seri Kembangan Selangor Malaysia 43300

Lokasi Kerja
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Kelayakan
Minimum SPM or equivalent qualification
Able to communicate in Bahasa Malaysia and English or Mandarin
Basic computer knowledge (PC literate)
Able to multitask and work in a fast-paced environment
Good communication and problem-solving skills
Patient, responsible, and customer-oriented
Willing to work 6 days per week
Tanggungjawab
Handle customer enquiries via e-commerce platforms (Shopee, Lazada, etc.)
Follow up on parcel status and provide delivery updates to customers
Resolve delivery-related issues such as delays, missing, or damaged parcels
Manage and respond to customer reviews in a professional manner
Coordinate with internal teams regarding order and logistics issues
Ensure timely responses and maintain high customer satisfaction
Keep proper records of customer interactions and cases
Perform ad-hoc tasks assigned by supervisor
Manfaat
Kemahiran
MRT - SERDANG RAYA SELATAN
0.3 km
MRT - SERDANG JAYA
0.8 km
KTM - SERDANG
0.9 km
MRT - SERDANG RAYA UTARA
1.5 km
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