- Jalan Stesen Sentral Bandar Kuala Lumpur WP Kuala Lumpur Malaysia 50470
Bandar Kuala Lumpur, WP Kuala Lumpur
Lokasi Kerja
Penerangan Kerja
Kelayakan
Fluent in Bahasa Malaysia, English, and Mandarin
Minimum 2 years of experience as a Service Advisor or Front Desk Supervisor
Strong communication and negotiation skills, with the ability to handle difficult customers and major complaints professionally
Prior experience in the automotive repair industry is an advantage
Tanggungjawab
Greet walk-in customers, guide vehicle parking, and arrange maintenance workstations
Handle incoming calls, register customer details, vehicle plate numbers, and record basic fault information
Prepare maintenance work orders and input vehicle information into the system
Maintain cleanliness of the reception area, serve refreshments, and organize documents
Assist senior front desk staff with document copying, record management, and filing of maintenance orders
Respond to customer inquiries via WeChat and manage appointment scheduling
Manfaat
Kemahiran
LRT - KL SENTRAL
0.1 km
KTM - KL SENTRAL
0.1 km
MRL - KL SENTRAL
0.1 km
MRT - MUZIUM NEGARA
0.3 km
MRL - TUN SAMBANTHAN
0.7 km
KTM - KUALA LUMPUR
1.0 km
LRT - BANK RAKYAT BANGSAR
1.1 km
LRT - PASAR SENI
1.4 km
MRT - PASAR SENI
1.4 km
MRL - MAHARAJALELA
1.6 km
KTM - MID VALLEY
1.9 km
Peringatan Penting
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