Excellent English communication skills, both written and spoken, with the ability to communicate effectively with stakeholders from English-speaking countries.
Kemahiran komunikasi yang sangat baik, lisan dan bertulis, dalam Bahasa Inggeris dan Bahasa Mandarin (memandangkan syarikat berurusan dengan pelbagai jenama dan pelanggan).
Strong communication and problem-solving skills, with the ability to coordinate internal and external resources to resolve customer complaints effectively.