Pengetahuan dalam industri runcit akan menjadi kelebihan, jika tidak, calon mestilah bersedia untuk belajar kerana latihan di tempat kerja akan disediakan.
Strong knowledge in troubleshooting and supporting Office 365 products & services, mobile devises (Android and iOS), network connectivity (wired and wireless), service desk systems, incident and problem handling and escalation.
Good to have : experience with DMT uploads or SQL queriesfor data investigation,BPM configuration exposure, experience supporting ERP system upgrades or implementations.
Good to have : experience with DMT uploads or SQL queries for data investigation, BPM configuration exposure, experience supporting ERP system upgrades or implementations.