Communication Skills
Negotiation Skills
Customer Service
Debt Collection
Debt Recovery
Telephone Etiquette
Problem Solving
Time Management
Target Driven
Interpersonal Skills
Data Entry
Computer Literacy
Account Management
Record Keeping
Teamwork
Communication Skills
Negotiation Skills
Customer Service
Debt Collection
Debt Recovery
Telephone Etiquette
Problem Solving
Time Management
Target Driven
Interpersonal Skills
Data Entry
Computer Literacy
Account Management
Record Keeping
Teamwork
CRM (Customer Relationship Management)
Customer Service
Information Technology
Helpdesk
Client Relationship Management
Communication Skills
Problem-Solving
Active Listening
Customer service
Problem Solving
Listening
Resolving Conflict
Phone Skills
Customer Inquiries
Communication Skill
Customer Satisfaction
Fluency in Cantonese
Fluency in Cantonese and Mandarin
Diploma atau Ijazah dalam bidang Perniagaan, Komunikasi, Pemasaran, Pengurusan Acara atau bidang berkaitan, ATAU mempunyai pengalaman kerja yang setara.
Pengalaman dalam khidmat pelanggan, pemenuhan pesanan, sokongan jualan, latihan atau pengendalian siaran langsung merupakan satu kelebihan.
Pengalaman dalam TikTok Live, live selling di media sosial atau penglibatan dalam talian amat diutamakan....
Ensure timely issue resolution, accurate documentation, and positive customer interactions while contributing to service excellence and smooth day-to-day operations across the Malaysia and Singapore markets.
Customer-focused mindset with the ability to remain calm and professional under pressure
High level of accuracy and strong attention to detail
Step into the world of global customer service as a Mandarin Customer Service Executive! Support customers from Taiwan across calls, emails, and chats, solving problems and making a real difference every day....