Mengendalikan aduan pelanggan dengan sabar dan berkesan, mencari penyelesaian yang memuaskan.
Menjalankan panggilan keluar untuk tujuan telemarketing, mempromosikan produk baru dan tawaran istimewa kepada pelanggan sedia ada dan bakal pelanggan.
Menyimpan rekod invois dan transaksi pelanggan yang kemas kini dan teratur.
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Able to work independently in a fast-paced environment and support overtime when required.
Candidates with accounting, finance, or commercial operations experience will have an added advantage.
Minimum 3–5 years of experience in customer service, order management, supply chain, logistics, or related operations roles within a B2B environment.
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