After-Sales Service Strategy
Team Leadership
Service Operations Management
Conflict Resolution
Problem-Solving
Customer Support
Customer Relationship Management (CRM)
Microsoft Office
Word
Excel
PowerPoint
Outlook
Communication
Organizational skills
Time management
Interpersonal skills
Multitasking
Prioritization
Detail-oriented
Human Resources Administration
Office Management
Record Keeping
Data Entry
Communication Skills
Microsoft Office Suite
Filing Systems
Employee Relations Support
Strong communication and coordination skills, with the ability to liaise effectively with clients and multiple internal teams.具备良好的沟通及协调能力,能够有效地与客户及多个内部团队进行协调。
Good understanding of project progress, installation processes, and general interior fit-out or furniture works is an advantage.对项目进度、安装流程及一般室内装潢或家具工程有基本了解者优先。
Able to prepare basic quotations, cost breakdowns, and Variation Orders (VO).能够准备基本报价、成本明细及变更订单(VO)。
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Client communication & after-sales support
Project coordination & follow-up
Internal team coordination
Quotation & Variation Order (VO) preparation
Problem-solving & issue resolution
Documentation & administrative skills
Microsoft Office / Excel
Time management & multitasking
Attention to detail
Proactive and customer-oriented