Strong communication and interpersonal skills
Good knowledge of HR policies
procedures and employment practices
Knowledge of Malaysian labour laws and statutory requirements is an advantage
Strong recruitment and talent acquisition skills
Good employee relations and conflict management skills
Able to handle HR documentation and confidential information professionally
Good administration and organisational skills
Basic knowledge of payroll
attendance and leave administration
Familiar with HR systems and Microsoft Office
especially Excel
Good problem-solving and decision-making skills
Strong attention to detail and ability to manage multiple tasks
Good time management and ability to meet deadlines
Able to work independently as well as in a team
proactive and responsible attitude
Knowledge of HRIS / payroll systems is an advantage
The HR Executive will support the Human Resources and Administration functions of the company and work closely with Management in ensuring smooth daily operations. This role requires a hands-on individual who is able to assist in managing HR matters, employee administration, foreign worker affairs, and staff coordination while ensuring compliance with company policies and labour regulations.
The successful candidate must be responsible, organized, proactive, and able to support Management in handling day-to-day operational and people-related matters.
The successful candidate must also be well-verse with end-to-end Foreign Workers Management and related matters.
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This is a retention-driven role centered on service recovery, brand loyalty, and minimizing churn. At CTG, our After Sales team is the final guardian of the customer experience. You won’t just solve problems; you will transform potential dissatisfaction into long-term trust. By efficiently managing post-purchase workflows and leveraging AI-driven CRM tools, you ensure that every customer becomes a repeat buyer and a brand advocate. Your mission is to enhance the customer journey and close the feedback loop, ensuring all post-purchase issues are addressed with professional integrity.
This is a retention-driven role centered on service recovery, brand loyalty, and minimizing churn. At CTG, our After Sales team is the final guardian of the customer experience. You won’t just solve problems; you will transform potential dissatisfaction into long-term trust. By efficiently managing post-purchase workflows and leveraging AI-driven CRM tools, you ensure that every customer becomes a repeat buyer and a brand advocate. Your mission is to enhance the customer journey and close the feedback loop, ensuring all post-purchase issues are addressed with professional integrity.
Monitor and coordinate day-to-day activities across our key business systems and applications.
Liaise with internal teams, vendors and external stakeholders to ensure smooth system operations.
Manage and provide support for platforms including: Zeoniq, Lark, E-commerce platforms, AutoCount, Power BI and CodeMax (currently used temporarily; transitioning to Cloudberry)
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We are seeking a dynamic and hands-on Senior Recruitment & Development Executive to lead talent acquisition and drive impactful training initiatives across the organization. This role is ideal for someone who understands fast-paced hiring environments and has a passion for developing people through practical, business driven training programs.Recruitment & Talent Acquisition
Manage end-to-end recruitment process across multiple functions
Work closely with hiring managers to understand manpower needs and hiring priorities
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Cloud Accounting Expertise: Complete full sets of accounts by efficiently record all transactions into leading cloud accounting software.
Financial Management: Oversee Account Receivables, Account Payables, and ensure precise bank reconciliations. Also, handle monthly account closings with diligence.
Integration & Implementation: Champion the available integration of Cloud Accounting into diverse businesses. Ensure seamless interplay with other cloud software.
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Oversee and manage the overall daily operations of the After Sales Department, including workshop, service, repair, maintenance, warranty, and spare parts coordination.
Plan, coordinate, and monitor after-sales activities to ensure efficient operations and high-quality customer service.
Monitor workshop activities, job allocation, repair progress, turnaround time, and technician productivity.
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After-Sales Service Strategy
Team Leadership
Service Operations Management
Conflict Resolution
Problem-Solving
Customer Support
Customer Relationship Management (CRM)
Microsoft Office
Word
Excel
PowerPoint
Outlook
Communication
Organizational skills
Time management
Interpersonal skills
Multitasking
Prioritization
Detail-oriented
Executes and oversees the processing and sourcing of purchase requisitions in strict alignment with Procurement policy, sourcing guidelines, and the ICF framework, safeguarding compliance and operational efficiency.
Leads the processing and execution of indirect materials and services requests within Coupa/SAP PtP systems, ensuring accuracy, timeliness, and compliance while embedding best practices across the team.
Leads daily coordination of sourcing and helpdesk activities, ensuring operational KPIs, productivity, and continuous improvement targets are consistently achieved at the business unit level.
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Human Resources Administration
Office Management
Record Keeping
Data Entry
Communication Skills
Microsoft Office Suite
Filing Systems
Employee Relations Support
We are looking for a proactive and relationship-driven Customer Success Executive (CSE) to join Octovis.
This is not a traditional Customer Service or Technical Support role.
You will be the main relationship owner for your assigned customers — from the first interaction, product demonstration and closing, all the way through onboarding, Go-Live, adoption and long-term customer growth.
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Take over post-sales coordination from Sales Executives once projects proceed to fabrication, delivery, installation, and handover stages.当项目进入生产、运输、安装及交付阶段后,接手销售执行员的成交后项目协调工作。
Liaise closely with Project Coordinators, Site Supervisors, Production Team, Installation Team, and other internal teams to monitor project progress.与项目协调员、现场主管、生产团队、安装团队及其他内部团队密切协调,以跟进项目进度。
Track fabrication, delivery, installation, rectification, and handover progress to ensure that outstanding matters are followed up promptly.跟进生产、运输、安装、整改及交付进度,确保所有未完成事项得到及时处理。
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Client communication & after-sales support
Project coordination & follow-up
Internal team coordination
Quotation & Variation Order (VO) preparation
Problem-solving & issue resolution
Documentation & administrative skills
Microsoft Office / Excel
Time management & multitasking
Attention to detail
Proactive and customer-oriented