Agency management: act as internal point of contact for the appointed social agency; write and issue briefs; review and approve or reject output against agreed standards; run monthly agency performance reviews; track agency deliverables and flag underperformance.
Audience growth: grow follower base across channels against monthly targets; improve engagement quality; monitor competitor activity and category conversation to inform content and campaign planning.
Commercial contribution: ensure campaigns have defined paths to app install, voucher redemption, or order; own tracking hygiene (UTM tagging, app deeplinks, promo code implementation); work with Campaign and Data teams to attribute social activity to commercial outcomes; coordinate with KOL owner for creator content and usage rights....
Performance Monitoring: Monitor and analyze campaign performance metrics, including impressions, clicks, conversions, and ROI, to identify areas for improvement.
Optimization: Continuously optimize campaigns through A/B testing, bid adjustments, audience targeting, and creative variations.
Reporting: Prepare detailed performance reports and provide insights and recommendations to clients and internal teams....
Day-to-Day Operations: prepare materials for meetings and events; pack and organise event resources; update trackers and shared documents; follow up on assigned actions; keep project information organised; support simple research and administrative tasks; coordinate between team members; assist during busy campaign or event periods.
Plus Points (not required): comfortable using Canva, CapCut, Adobe tools or similar; experience shooting or editing short-form video; familiarity with TikTok and Instagram; experience organising events or student societies; strong writing skills; comfortable speaking to new people; experience with Google Sheets, Docs and Slides; interest in sales, partnerships or entrepreneurship; experience with photography or videography.
Personal attributes: curious and willing to learn; clear communicator; proactive; follows through on commitments; organised; enjoys working with people; comfortable using social media and digital tools; able to work independently after context; receptive to feedback; positive and practical when plans change; cares about education, families, children, creativity or social impact....
Run daily checklists for opening and closing stock positions to ensure accuracy and accountability.
Update stock records in the POS or inventory system and maintain accurate SKU details. Reconcile system counts with physical counts weekly.
Conduct cycle counts and full stock takes, log variances, and follow up to identify root causes. Produce basic inventory reports for management review....
Agency management: act as internal point of contact for the appointed social agency; write and issue briefs; review and approve or reject output against agreed standards; run monthly agency performance reviews; track agency deliverables and flag underperformance.
Audience growth: grow follower base across channels against monthly targets; improve engagement quality; monitor competitor activity and category conversation to inform content and campaign planning.
Commercial contribution: ensure campaigns have defined paths to app install, voucher redemption, or order; own tracking hygiene (UTM tagging, app deeplinks, promo code implementation); work with Campaign and Data teams to attribute social activity to commercial outcomes; coordinate with KOL owner for creator content and usage rights....