Solid hands-on configuration experience with more than three data centre or enterprise networking solutions such as those from FortiGate, Cisco, Palo Alto, Check Point, F5, Peplink, Arbor, Ruijie, H3C, etc.
Strong knowledge in troubleshooting and supporting Office 365 products & services, mobile devises (Android and iOS), network connectivity (wired and wireless), service desk systems, incident and problem handling and escalation.