Work closely with sales and project teams to ensure client satisfaction.
Minimum 2-3 years of working experience in technical support with some of the following systems: Automated systems, personal computer and network technologies & variety of software applications.
...
Technical Troubleshooting
Customer Service
Communication Skills
Problem Solving
Troubleshooting
Installation
Repair
Technical Support
Field Service Management
Preventive Maintenance
Preventive Maintenance
Field Service
Equipment Maintenance
Network Installation
Experience working across multiple modules (Financials, SCM, HCM)
Experience collaborating with functional/domain application teams
Bachelor’s degree in Information Systems, Computer Science, Business Administration, Finance, or related field. MSc or MBA would be an added advantage
...
MUST HAVE with Oracle specific Backup and Recovery: DataGuard (dgmgrl), Data Pump (expdp), Oracle Recovery Manager (RMAN), especially for DB hosted on Oracle Cloud.
MUST HAVE familiarity with database monitoring tools and performance tuning methodologies.
MUST HAVE familiarity with Oracle Database Networking concept, tns, tnsnames.ora, tnsping etc ~ Oracle Net Services.
...
Ability to understand basic circuit diagrams and CAD drawings, and the ability to use instruments such as multimeters.
Strong communication skills, good team spirit, a sense of responsibility;
Ability to adapt to frequent international travel, work in different cultural backgrounds, possess excellent customer service and communication skills, collaborate with multinational teams, and coordinate problem-solving.
Ability to understand basic circuit diagrams and CAD drawings, and the ability to use instruments such as multimeters.
Strong communication skills, good team spirit, a sense of responsibility;
Ability to adapt to frequent international travel, work in different cultural backgrounds, possess excellent customer service and communication skills, collaborate with multinational teams, and coordinate problem-solving.
Communication
Verbal Communication
Logical Thinking
Attention to Detail
Problem Solving
Team Spirited
Responsible
Positive
Fast learner
Self-driven
Self-motivation
Proactive
Computer Hardware
Server Management
Local Area Network (LAN)
Wide Area Network (WAN)
Wi-Fi
Active Directory
Software Testing
Firewall
Virus Protection
Application Support
Application Security
IT Infrastructure
Troubleshooting
+23
Posted
4 days ago
Boleh Sembang
Anda hanya boleh sembang dengan majikan selepas memohon kerja ini.
Work closely with sales and project teams to ensure client satisfaction.
Minimum 2-3 years of working experience in technical support with some of the following systems: Automated systems, personal computer and network technologies & variety of software applications.
...
Work closely with sales and project teams to ensure client satisfaction.
Minimum 2-3 years of working experience in technical support with some of the following systems: Automated systems, personal computer and network technologies & variety of software applications.
...
Ability to understand basic circuit diagrams and CAD drawings, and the ability to use instruments such as multimeters.
Strong communication skills, good team spirit, a sense of responsibility;
Ability to adapt to frequent international travel, work in different cultural backgrounds, possess excellent customer service and communication skills, collaborate with multinational teams, and coordinate problem-solving.
Experience handling L1 support tickets using platforms such as Freshdesk, Zendesk, or similar • Own transport to travel to client's sites, and willingness to work on short notice outside work hours.
Experience in project management or technical support fields.
Familiarity with AWS services, strong Linux command-line skills, and experience with Docker troubleshooting.
...