- Educity Iskandar Puteri Johor Malaysia 79100

Working Location
Job Description
Requirements
Available to start work between July 2026
Full-time role based in a physical experience store
Comfortable working 10:00 AM – 8:00 PM
One rotational rest day between Monday and Thursday
Able to communicate effectively in English and Bahasa Malaysia; Mandarin proficiency is an added advantage
Basic proficiency in Microsoft Word, Excel/Google Sheets, and other common office applications
Strong interpersonal and customer communication skills
Demonstrate clear verbal communication skills with the ability to explain technical product information accurately to customers
Strong interest in technology, electronics, portable power solutions, and consumer innovation
Ability to conduct product demonstrations and guide customers through hands-on product experiences
Willingness to complete product knowledge training and achieve competency standards set by the company
Minimum 1 year of experience in retail, customer service, sales, or other customer-facing roles is preferred
Demonstrate professionalism, accountability, punctuality, and the ability to work effectively within a team environment
Responsibilities
Conduct a minimum of 10 customer product demonstrations per day, subject to store traffic and operational requirements
Accurately explain product features, specifications, safety guidelines, and practical applications to customers
Maintain a customer satisfaction rating of at least 90% based on customer feedback and internal assessments
Provide end-to-end customer assistance throughout the in-store experience, ensuring timely and professional service
Assess customer requirements and recommend suitable products and energy solutions based on identified needs
Support daily store operations, including inventory checks, merchandising, stock replenishment, and display maintenance
Ensure 100% compliance with store cleanliness, visual merchandising, and operational standards during assigned shifts
Complete all assigned product training modules and achieve required assessment scores within designated timelines
Benefits
Skills
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