- Respond to online customer inquiries via Facebook, WhatsApp & Instagram
1 day
1,600+ Customer Service Executive Jobs in Malaysia | Job Vacancies | October 2026 | Maukerja
Showing 1,635 jobs results for
"customer service executive"
- To set appointment booking (inbound/outbound, AWPS, Honda Touch, Walk-in inquiry and hunting data)
Today
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
1 day
- Respond to enquiries about delivery, returns, warranties, and product specs within 24hrs.
Today
- Serve as the primary point of contact for customer inquiries, providing timely and accurate information regarding skincare products, orders, and services via phone, email, and live chat.
3 days
- Handle daily customer enquiries through email, telephone and other communication channels.
1 day
- Daily Operations & Player Support: Responsible for the daily operation of games, addressing and resolving inquiries and issues raised by players.
1 day
- To efficiently handle inbound and outbound customer call inquiries.
2 days
- Respond to customer inquiries via phone, email, and in-person, providing accurate information about services and products.
10 days
- Handle customer inquiries via phone, email & chat
2 days
- Handle customer inquiries via phone, email, chat, or other communication channels.
1 day
- Handle inbound and outbound calls from customers via various channels.
2 days
- Handle customer enquiries via phone, email and live chat.
3 days
- Role OverviewThe Customer Success Specialist supports Shell’s Malaysia Fleet Business, serving approximately 100,000 customer accounts across subsidised and non-subsidised fleet segments.This role delivers a positive customer experience by handling enquiries, resolving issues and providing end-to-end account support through live chat, phone calls and emails.Key ResponsibilitiesCustomer Enquiries & Support- Respond to customer enquiries through live chat, phone calls and emails.- Provide prospective customers with end-to-end guidance on opening a Shell account.- Troubleshoot and resolve transaction issues encountered at Shell stations.Online Services Support- Support and encourage customers to register for and use Shell’s online services.- Provide first-level support for system interface issues and errors.- Guide customers on online system navigation and registration, including system-to-system setup for existing customers.- Create new user profiles and update existing user details.Card & Account Management- Process card creation requests and follow up on delivery status enquiries.- Investigate and resolve card delivery issues.- Maintain account master data and process amendments.- Coordinate with sales, marketing, credit teams and service partners to resolve customer requests.New Customer Onboarding- Perform due diligence checks for new customer applications.- Follow up with customers on required supporting documents.- Set up customer accounts in the system and arrange card issuance.- Ensure the account setup process is completed accurately.
1 day
- Provide patients with appropriate education and guidance throughout the consultation process.
Today
- Handle inbound and outbound calls from customers via various channels.
2 days
- Make outbound calls to customers to provide product and service information.
4 days
- Handle customer enquiries through WhatsApp, phone calls and social media platforms.
2 days
- Provide friendly and efficient service to the travel community of our client.
9 days
- Greet and assist patients warmly and professionally
16 days
- Respond to customer enquiries on WhatsApp and social media
4 days
- Provide friendly and efficient service to the travel community of our client.
9 days
- Handle customer enquiries through WhatsApp, phone calls and social media platforms.
2 days
- Handle customer enquiries, feedback, and complaints through various communication channels.
14 days
- Handle inbound customer inquiries via phone, email, and chat in Mandarin, providing timely and accurate information regarding products and services.
17 days
- Handled customer inquiries about the product
3 days
- Provide excellent customer service through personalised assistance and product knowledge.
4 days
- Manage and engage with community members across platforms such as WhatsApp, social media, Shopee, and Lazada.
30+ days
- Process sales orders accurately in the ERP system.
30+ days
- Handles the operations of the academy.
1 day