Support the daily monitoring of Centralised Credit Processing and Business Enablement activities, including submission volume, approval status, pending cases, turnaround time, and disbursement progress.
Assist the Credit Processing team with daily administrative tasks and ensure cases are processed according to established procedures.
Coordinate with branches, sales teams, and internal departments to gather required documents and resolve application-related queries.
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Own the design and execution of employee engagement activities across the region, adapting national campaigns (CARSOME FIT, SPARK, festivities) to local context and branch realities.
Champion and drive adoption of the Core Values campaign across the region, working with Branch/Area Managers to embed it into everyday team routines and touchpoints.
Own the Employee Engagement Survey process for the region — driving completion, translating ground-level feedback into concrete action plans, and following through with Branch/Area Managers on outcomes.
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