Perform end-to-end General Ledger (GL) activities, including journal entries, allocations, accruals, provisions, inventory valuation, adjustments, bank reconciliations, and month-end/year-end closing.
Manage daily finance operations, including fund transfers, monthly contra payments, bank balance updates, bank statement generation, payment journals, and interest income recording.
Process and reconcile revenue transactions, including casual revenue, Merchant Discount Rate (MDR) charges (PayWave, TNGO, LPR, APS Cashless), manual collections, tenancy invoicing, and other finance-related transactions.
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Bachelor's Degree in Mechanical Engineering, Electrical Engineering, Facilities Management, Property Management, Engineering or a related discipline. A Master's Degree will be an added advantage.
Minimum 5 years' relevant experience, including at least 3 years in a managerial or supervisory role, preferably in shopping mall, commercial or mixed-use property management.
Strong knowledge of Malaysian building regulations, including the Street, Drainage and Building Act, Fire Services Act, Occupational Safety and Health (OSH) requirements and other relevant statutory regulations.
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Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
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Perform the pro-active & comprehensive service to the customer relating to all functions of Seafreight Export / Import regarding billing, supplier invoice and communicating with related team members,
Shippers, Vendors and Network offices within the set performance standards to achieve operational excellence and total customer satisfaction
To be responsible for ensuring accurate and timely billing processes in compliance with company policies and procedures.
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Hubungi pelanggan yang mempunyai hutang tertunggak dan merundingkan pengaturan pembayaran bagi pihak syarikat.
Kenal pasti dan selesaikan pertikaian yang berkaitan dengan akaun atau pembayaran pelanggan.
Mengekalkan rekod yang tepat dan terkini bagi semua aktiviti kutipan ke dalam sistem kutipan, termasuk komunikasi dengan pelanggan dan pengaturan pembayaran.
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