Ensure accuracy, quality and timeliness of reporting to feedback results achieved and to highlight areas at risk to ensure sustainable growth. Accountable for Allianz Group Reporting including Value of New Business and IFRS17, modelling, experience studies, among other.
Conduct Client Due Diligence (CDD) and KYC reviews to evaluate customers from a compliance and financial crime risk perspective while ensuring an excellent client onboarding experience.
Responsible to perform Quality Assurance checks on Customer Service Associate’s calls and Support’s emails to ensure effectively meeting Quality Assurance guidelines and deliver high quality standards to serve the existing & potential customers and agents with the objective of achieving highest level of customer satisfaction.
Responsible to perform Quality Assurance checks on Customer Service Associate’s calls and Support’s emails to ensure effectively meeting Quality Assurance guidelines and deliver high quality standards to serve the existing & potential customers and agents with the objective of achieving highest level of customer satisfaction.
Act as central integration point for a variety of company stakeholders in the contracting process, arbitration, reviewing legal decision and authorizing legal binding articles and tribunal pleadings/written submissions.
Responsible for the recruitment, screening, onboarding training, pre-job coaching and skill replication of ground promotion staff to build and maintain a stable offline promotion team.
Lead and manage the day-to-day Supply Chain function, covering inventory planning, replenishment, warehouse operations, logistics, delivery operations and supply continuity.