Provide support to client employees by explaining workplace tools and processes, reinforcing protocols and etiquette, and being available to answer questions about the work environment.
Plan, direct, and manage overall warehouse operations including receiving, storage, inventory control, and dispatch to ensure operational efficiency and cost effectiveness.
Act as the main point of contact for customers on shipment enquiries and updates, resolve customer complaints, delays, or shipment issues promptly, maintain strong relationships with clients to ensure repeat business, and provide excellent customer service and support
To oversee, update and creating contents for the organization’s digital platforms such as social media and website to ensure information constantly up to date.