Customer service

Phone Skills

Resolving Conflict ...

Identifying, qualifying, and securing business opportunities; coordinating business generation activities; developing customized targeted sales strategies.

Building business relationships with current and potential clients.

Ensuring that new campaigns are set-up smoothly. ...

Requirements:

Working on shift/work in the office.

Candidates must at least possess SPM/Diploma level. ...

Roles & Responsibilities

Responsibilities:

Handle customers’ queries (via telephone / email) escalated from Call Centre ...

Responsibilities:

Handle customers’ queries (via telephone / email) escalated from Call Centre

Handle queries from walk-in customers ...

Responsibilities:

Handle customers’ queries (via telephone / email) escalated from Call Centre

Handle queries from walk-in customers ...

RESPONSIBILITIES: - Responsible for talking to potential customers on the phone to book an appointment for free facial. - Sending digital voucher for customer to enjoy free facial LOKASI BEKERJA : KL TRILLION

Job Responsibilities:

Making outbound calls to follow up on payment related to hospital bills

Receivables management ...

We are looking for a dynamic and customer-centric individual to join our call center team as a Call Centre Specialist. In this role, you will be the first point of contact for our valued customers, providing top-notch service and assistance. If this sounds like YOU, connect with us TODAY!

Responsibilities:

Handle inbound / outbound calls, emails, and chats from customers with professionalism and empathy ...

Job Responsibilities:

Handle incoming phone calls and emails to ensure customer’s payment enquiries are answered accurately and professionally within the stipulated time frame.

Coordination of requests to appointment booking for regular screening and vaccination ...

Call Centre Executive

1 year direct contract

Work location: Central ...

Manage and provide administrative services (e.g., assisting patients with their appointments and making arrangements pertaining to their medical treatment).

Perform service recovery such as managing complaints from patients.

Chaperoning of patients to ensure smooth treatment process. ...

Working in a contact centre environment and handling multiple calls from our customers.

Responsible for achieving individual performance expectations and development whilst maintaining appropriate operational risk control and compliance in all activities.

Taking ownership to complete necessary research and customer follow-up or alternatively directing the customer to the appropriate department for resolution. ...

Our Client:

Engineering Industry (Government Sector)

Mon – Fri (8:30am – 5:30pm), Alt Sat (8:30am – 1pm) ...

We are looking for a dynamic and customer-centric individual to join our call center team as a Call Centre Specialist. In this role, you will be the first point of contact for our valued customers, providing top-notch service and assistance. If this sounds like YOU, connect with us TODAY!

Responsibilities: Handle inbound / outbound calls, emails, and chats from customers with professionalism and empathy Assist customers in navigating respective website and online services Maintain accurate records of customer interactions and transactions Collaborate with other team members to improve processes and enhance customer satisfaction Stay up-to-date with product knowledge and company policies To consistently meet set KPIs without compromising on quality service delivery Requirements Strong communication skills, both verbal and written Customer-focused with a genuine passion for helping people Basic computer proficiency Ability to work well in a team and adapt to a fast-paced environment .Prior call centre experience would be an advantage

We offer competitive compensation, ongoing training, and a supportive work environment. ...

Roles & Responsibilities

Job Responsibilities:

· Making outbound calls to follow up on payment related to hospital bills ...

Roles & Responsibilities

We are looking for a dynamic and customer-centric individual to join our call center team as a Call Centre Specialist. In this role, you will be the first point of contact for our valued customers, providing top-notch service and assistance. If this sounds like YOU, connect with us TODAY!

Responsibilities: ...

Transportation services company

Position: Customer Service Associate, Call Centre

Salary: $2,200 - $2,800 + Shift Allowance + AWS + Variable Bonus

Location: North, West ...

As part of the national HealthierSG initiative to transform the way healthcare is delivered, NUHS Regional Health System Office (RHSO) is setting up a Care and Call Centre (CareHub) to support the western population through phone calls, telemedicine and digital communication platforms to become healthier and take charge of own health.

You will be responsible to helm CareHub in line with CareHub’s service standards and key performance indicators (KPIs) and deliver a positive customer experience for residents and community partners who reach in to CareHub for support to age well in the community. The job scope would include referrals to community partners, facilitating community appointments, conducting outbound nudges to encourage participation in screening and vaccination to assisting residents and community partners with navigation of the healthcare landscape.

You will have the opportunity to be part of a dynamic team and we are looking for like-minded individuals to join us who are positive, passionate about service experience with a quality improvement mindset. ...

Responsibilities:

Handle customers’ queries (via telephone / email) escalated from Call Centre

Handle queries from walk-in customers ...

1 year contract (renewable based on performance and headcount needs)

AMK

Up to $2300 + PB

Job Description:

We are seeking a dedicated and customer-focused individual to join our team as a Helpdesk Agent - Password Reset Specialist. In this role, you will be responsible for providing essential support to users who require assistance with password resets and basic account access issues. Your primary focus will be on delivering prompt and efficient service while ensuring a positive experience for all users.

*Rotating Shift & Weekend Support Required* ...

Roles & Responsibilities

Job Description:

We are seeking a dedicated and customer-focused individual to join our team as a Helpdesk Agent - Password Reset Specialist. In this role, you will be responsible for providing essential support to users who require assistance with password resets and basic account access issues. Your primary focus will be on delivering prompt and efficient service while ensuring a positive experience for all users. ...