900+ Call Centre Jobs in Malaysia | Job Vacancies | July 2026 | Maukerja
Showing 948 jobs results for
"call centre"
Chat Available
MYR3,000 - MYR3,300 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- Handle inbound customer enquiries through calls and provide professional assistance.
- Provide accurate information and solutions based on customer needs.
- Assist customers with banking-related enquiries and services. ...
Posted
8 days ago
Call Centre Quality Assurance (Cantonese Speaker)
MYR3,500 - MYR4,200 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- Monitor and evaluate call centre interactions (calls, chats, and emails) to ensure compliance with company policies, service standards, and quality guidelines.
- Provide constructive feedback and coaching recommendations to customer service agents to improve service quality and performance.
- Analyze quality trends, prepare QA reports, and highlight improvement areas to support overall operational excellence. ...
Posted
12 hours ago
Chat Available
MYR2,600 - MYR3,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Manage customer inquiries across multiple channels, including live chat, inbound/outbound calls, and email.
- Resolve first-level (L1) queries efficiently, covering:
- General product and service information ...
Posted
8 days ago
Chat Available
PJ Customer Service / (Call Center) on Site 9-6pm
MYR2,000 - MYR3,000 Per Month
Near Train Station
- Make outbound calls to prospective to make appointment
- Understand customer needs and present tailored solutions to close deals.
- Follow up on leads and inquiries, turning them into successful sales. ...
Posted
12 hours ago
Chat Available
MYR2,600 - MYR3,900 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Manage customer interactions across multiple channels
- Handle Level 1 (L1) support queries
- Adhere strictly to SOPs and communication scripts ...
Posted
8 days ago
Chat Available
Cantonese Healthcare Customer Service Executive | Permanent Night Shift | KL Sentral
MYR4,500 - MYR5,100 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Handle inbound customer service calls/inquiries for a healthcare support line
- Provide accurate information and resolve customer concerns professionally
- Maintain service quality and compliance standards ...
Be an early applicant!
Posted
2 days ago
Call Centre Agent / Customer Service Representative
MYR2,150 - MYR3,300 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Have at least SPM (fresh grads, career switchers, part-timers looking for full-time — all welcome).
- Can chat comfortably in English & Bahasa Malaysia (Mandarin Speaking? That's your RM300 language allowance right there).
- Stay cool when things get busy and enjoy helping people. ...
Posted
a day ago
Chat Available
MYR3,000 - MYR4,500 Per Month
Fresh Graduates
Sungai Tinggi, Selangor
- To provide fast and timely solutions to all customer related problems.
- To ensure customer satisfaction by providing excellent Customer Services.
- To be constantly guided by company's service standards. ...
Be an early applicant!
Posted
4 hours ago
Chat Available
Undisclosed
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Responsible for engaging customers through instant messaging, phone calls, and digital platforms
- Gathering customer documentation, maintaining positive communication, and ensuring smooth case handling
- Guide customers on document preparation ...
Be an early applicant!
Posted
8 hours ago
Chat Available
MYR4,500 - MYR5,500 Per Month
Near Train Station
- Assist customers with hotel reservations, booking amendments, cancellations, refunds, and other travel-related enquiries.
- Provide support through inbound calls, emails, live chat, or other assigned customer service channels.
- Explain booking policies, payment matters, promotional terms, and platform procedures clearly. ...
Be an early applicant!
Posted
6 hours ago
Chat Available
Undisclosed
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Provide 24-hour one-stop customer service via phone.
- Deliver high-quality, professional, and personalized support to customers.
- Respond promptly with accurate information, solutions, or alternatives to meet customer needs. ...
Be an early applicant!
Posted
7 hours ago
Chat Available
MYR3,200 - MYR4,000 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Deliver professional and responsive customer support via phone, ensuring a high standard of service.
- Handle customer inquiries, provide accurate information, and recommend appropriate solutions.
- Resolve customer complaints promptly and professionally while ensuring customer satisfaction. ...
Be an early applicant!
Posted
4 hours ago
Chat Available
Customer Service Agent / Mandarin Speaker / Call Center Executive
MYR3,000 - MYR5,000 monthly
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Customer Interaction and Resolution
- ▪ Handle inbound customer enquiries via phone, live chat and email with accuracy, clarity and professionalism.
- ▪ Provide policy, servicing and general support information confidently and ensure customer understanding. ...
Posted
5 days ago
Chat Available
MYR4,500 - MYR5,200 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Handle inbound customer enquiries via phone
- Provide accurate information and professional support to customers
- Resolve enquiries and complaints in a timely manner ...
Be an early applicant!
Posted
5 hours ago
Chat Available
Telesales Executive (Monthly income around RM5000-RM10000)
MYR2,500 - MYR3,000 Per Month
+Additional Compensation
Fresh Graduates
Near Train Station
- Mempunyai kemahiran komunikasi yang baik
- Rajin belajar dan bertanggungjawab
- Yakin bercakap dengan pelanggan ...
Posted
2 days ago
Chat Available
Call Center Operations Executive
MYR2,500 - MYR3,500 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- Provide high-quality customer service and support to customers via phone, WhatsApp, email, social media, online booking platforms.
- Respond promptly and professionally to customer enquiries regarding court bookings, memberships, coaching programmes, sports events, tournaments, venue rentals, and promotional packages.
- Prepare quotations for venue rentals, corporate events, tournaments and group bookings. ...
Be an early applicant!
Posted
13 hours ago
Chat Available
Customer Service Representative (24/7 Shift) - RM 3000 - Sunway
MYR3,000 - MYR3,300 Per Month
+Additional Compensation
Near Train Station
- Customer Service Representative (24/7 Shift)Location: Sunway Square Corporate Towers (Shell HQ)Employment Type: 1 Year ContractWorking Hours: 24/7 rotational shifts (Shift allowance: RM550/month)Base Salary: RM2,800 - RM 3,000/monthShift Allowance: RM 550/MonthShift 1 (Morning): 9:00 AM – 6:00 PMShift 2 (Evening): 3:00 PM – 12:00 AMShift 3 (Night): 12:00 AM – 9:00 AMAbout the RoleAs a Customer Success Specialist (E-Mobility), you’ll represent Shell’s E-Mobility business by delivering exceptional customer experiences across various communication channels. You’ll handle enquiries, resolve issues efficiently, and support our customers in embracing Shell’s electric mobility solutions.This role is ideal for individuals who are customer-oriented, adaptable, and eager to work in a fast-paced environment supporting the future of sustainable energy.Key ResponsibilitiesCustomer Support: Handle front-line customer enquiries via phone, email, and ticketing platforms, including promotions, account enquiries, and feedback.Issue Resolution: Take ownership of customer issues, ensuring timely follow-up and resolution by coordinating with internal and external partners.Loyalty Management: Manage customer registrations, data updates, and loyalty-related enquiries while ensuring data accuracy.Digital Support: Encourage customers to use digital self-service tools and provide support for online platforms and apps.Process & Collaboration: Work closely with internal teams and third-party vendors to ensure seamless customer experiences and system integrity.Continuous Improvement: Participate in system testing, process enhancements, and operational initiatives to improve service delivery.
Posted
13 hours ago
Chat Available
Undisclosed
KL City, WP Kuala Lumpur
Near Train Station
- Deliver professional and responsive customer support via phone, ensuring a high standard of service.
- Handle customer inquiries, provide accurate information, and recommend appropriate solutions.
- Resolve customer complaints promptly and professionally while ensuring customer satisfaction. ...
Be an early applicant!
Posted
12 hours ago
Chat Available
Undisclosed
WFH
Near Train Station
- Source suitable candidates through personal contacts, employee referral networks, social media, and other available channels.
- Share suitable job opportunities and engage interested candidates.
- Conduct an initial screening to understand candidates’ experience, language ability, salary expectations, and availability. ...
Be an early applicant!
Posted
4 hours ago
Chat Available
Mandarin Customer Service Executive (Outbound Call Support)
Undisclosed
Fresh Graduates
Near Train Station
- Make outbound calls to customers to provide product and service information.
- Provide accurate and timely information to customers regarding products, services, and account details.
- Document all customer interactions and resolutions in the company's CRM system. ...
Be an early applicant!
Posted
13 hours ago
Chat Available
Customer Service Associate
Undisclosed
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Handle inbound customer inquiries via phone, email, and chat, providing accurate and timely information about products and services.
- Resolve customer issues and complaints efficiently and professionally, aiming for first-contact resolution whenever possible.
- Document all customer interactions, transactions, comments, and actions taken in the CRM system. ...
Posted
12 hours ago
Chat Available
MYR3,500 - MYR4,500 Per Month
Near Train Station
- Ensure incidents are logged and updated in the helpdesk ticketing system
- Learn and achieve good understanding of product features
- Guide supplier and buyer on portal usage and process. ...
Be an early applicant!
Posted
8 hours ago
Chat Available
MYR4,500 - MYR4,700 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Handle inbound customer inquiries via voice calls in a professional and timely manner.
- Provide accurate information regarding banking and insurance products and services.
- Assist customers with account-related inquiries, policy information, service requests, and general enquiries. ...
Be an early applicant!
Posted
14 hours ago
Chat Available
MYR4,000 - MYR5,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Handle inbound customer inquiries via phone calls professionally and efficiently.
- Assist customers with finance related products, services, and general inquiries.
- Provide accurate information while ensuring excellent customer service experience. ...
Posted
10 days ago
Chat Available
MYR2,600 - MYR3,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Assist customers through chat, phone calls, and email
- Handle common customer concerns such as:
- Product inquiries ...
Posted
8 days ago
Chat Available
MYR2,000 - MYR2,500 Per Month
Fresh Graduates
- Brief customers and agents on products and promotions and resolve complaints.
- Handle confirmation to purchase submissions, lot enquiries, reservations and confirmations, transfer and cancellation cases.
- Monitor and update customer database and zone plan for sold out lots. ...
Posted
4 days ago
Customer Service Assistant
MYR2,000 - MYR2,300 Per Month
Fresh Graduates
- Assist in any ad-hoc tasks as and when is assigned by the immediate superior.
- · Respond to customer inquiries promptly and professionally through various channels (phone, email, chat).
- · Provide accurate and timely information to customers regarding our products & services. ...
Posted
12 hours ago
Chat Available
MYR3,000 - MYR3,001 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Handle inbound calls from customers regarding banking products and services such as savings/current accounts, credit cards, loans, internet banking, and transactions.
- Provide accurate information and solutions to customers’ inquiries, complaints, and requests in a timely manner.
- Ensure all interactions comply with internal policies, procedures, and regulatory guidelines (e.g., Bank Negara Malaysia standards). ...
Posted
8 days ago
Chat Available
MYR8,000 - MYR8,001 Per Month
Near Train Station
- Operations Management
- · Manage the day-to-day operations of the inbound contact centre to ensure smooth service delivery.
- · Monitor and achieve client Service Level Agreements (SLAs), Key Performance Indicators (KPIs), quality standards, and customer satisfaction goals. ...
Be an early applicant!
Posted
2 days ago
Chat Available
MYR2,800 - MYR3,100 Per Month
Fresh Graduates
- Deliver scripted sales pitches to introduce products, generate interest, and arrange appointments for sales representatives.
- Explain product details, handle customer inquiries, and accurately capture customer information in the system.
- Continuously refine sales scripts and build strong product knowledge to better engage and target potential customers. ...
Posted
11 days ago
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