Ensuring all ICT-related complaints are recorded into the ICT Helpdesk System and assigned a log number for the complainant.
Providing first-level support for reported ICT complaints.
Serves as the primary point of contact for end-users experiencing technical issues. This role is responsible for logging, triaging, and resolving initial hardware, software, network, and system-related complaints efficiently...
Develop, implement, and deploy machine learning and deep learning models to solve complex business problems within the sector, focusing on areas such as demand forecasting, customer segmentation, and supply chain optimization.
Design and build scalable data pipelines and infrastructure to support AI model training, evaluation, and deployment, leveraging cloud computing platforms (e.g., AWS, Azure, GCP).
Conduct in-depth data analysis and feature engineering to extract valuable insights and improve the performance of AI algorithms, utilizing strong data science principles....
Machine Learning
Deep Learning
Data Science
Natural Language Processing
Computer Vision
Cloud Computing
Problem Solving
Communication
Teamwork
Mandarin Proficiency
Customer Service
Ensuring all ICT-related complaints are recorded into the ICT Helpdesk System and assigned a log number for the complainant.
Providing first-level support for reported ICT complaints.
Serves as the primary point of contact for end-users experiencing technical issues. This role is responsible for logging, triaging, and resolving initial hardware, software, network, and system-related complaints efficiently...
Develop, implement, and deploy machine learning and deep learning models to solve complex business problems within the sector, focusing on areas such as demand forecasting, customer segmentation, and supply chain optimization.
Design and build scalable data pipelines and infrastructure to support AI model training, evaluation, and deployment, leveraging cloud computing platforms (e.g., AWS, Azure, GCP).
Conduct in-depth data analysis and feature engineering to extract valuable insights and improve the performance of AI algorithms, utilizing strong data science principles....
Machine Learning
Deep Learning
Data Science
Natural Language Processing
Computer Vision
Cloud Computing
Problem Solving
Communication
Teamwork
Mandarin Proficiency
Customer Service
Be the go-to person for day-to-day Epicor ERP support across departments including Purchasing, Inventory, Production, and Finance.
Investigate and resolve system or process issues, including transaction history review and data validation, SQL data validation, DMT data uploads and controlled updates, cross department issue resolution.
Develop and maintain BAQ reports and dashboards for operational monitoring....
IT Support
System Administration
IT Project Management
Technical Support
Software Installation
Hardware Troubleshooting
Database Management
Network Administration
Be the go-to person for day-to-day Epicor ERP support across departments including Purchasing, Inventory, Production, and Finance.
Investigate and resolve system or process issues, including transaction history review and data validation, SQL data validation, DMT data uploads and controlled updates, cross department issue resolution.
Develop and maintain BAQ reports and dashboards for operational monitoring....
IT Management
Network Administration
System Administration
Cybersecurity
Cloud Computing
IT Support
Project Management
Data Management
IT Infrastructure
IT Support
System Administration
IT Project Management
Technical Support
Software Installation
Hardware Troubleshooting
Database Management
Network Administration
IT Management
Network Administration
System Administration
Cybersecurity
Cloud Computing
IT Support
Project Management
Data Management
IT Infrastructure
Be the go-to person for day-to-day Epicor ERP support across departments including Purchasing, Inventory, Production, and Finance.
Investigate and resolve system or process issues, including transaction history review and data validation, SQL data validation, DMT data uploads and controlled updates, cross department issue resolution.
Develop and maintain BAQ reports and dashboards for operational monitoring....
Be the go-to person for day-to-day Epicor ERP support across departments including Purchasing, Inventory, Production, and Finance.
Investigate and resolve system or process issues, including transaction history review and data validation, SQL data validation, DMT data uploads and controlled updates, cross department issue resolution.
Develop and maintain BAQ reports and dashboards for operational monitoring....
Be the go-to person for day-to-day Epicor ERP support across departments including Purchasing, Inventory, Production, and Finance.
Investigate and resolve system or process issues, including transaction history review and data validation, SQL data validation, DMT data uploads and controlled updates, cross department issue resolution.
Develop and maintain BAQ reports and dashboards for operational monitoring....
IT Support
System Administration
IT Project Management
Technical Support
Software Installation
Hardware Troubleshooting
Database Management
Network Administration
Production Planning
Mandarin Language Proficiency
Supply Chain Management
Quality Control
Production Management
Inventory Management
Manufacturing Processes
Production Planning
Mandarin Language Proficiency
Supply Chain Management
Quality Control
Production Management
Inventory Management
Manufacturing Processes