Crm Management Jobs in Selangor - September 2026 - Urgent Hiring
Showing 239 jobs results for
"crm management"
in Selangor
Chat Available
Customer Service Cum Service Admin (Mandarin Speaker) - Klang
MYR3,000 - MYR5,000 Per Month
Fresh Graduates
- Strong customer service and communication skills.
- Good coordination and problem-solving abilities.
- Ability to manage multiple service cases under time pressure. ...
Posted
5 days ago
Chat Available
MYR25 - MYR50 Per Hour
Near Train Station
- Multi-Channel Communication: Act as the primary point of contact for customers, managing inquiries via Email, WhatsApp, and if needed by phone.
- Customer Order Management & Oversight: Supervise the end-to-end order processing cycle, ensuring accuracy in pricing, discounts, and SKU selection. Manage "key account" orders that require bespoke handling or specialized documentation. Manage customer backorders and ensure prompt fulfillment once stock becomes available.
- Order Entry & Administration: Accurately process sales orders, verify pricing, issue quotes, prepare dispatch notes via Sage 200, and schedule deliveries. ...
Posted
4 days ago
Chat Available
MYR25 - MYR50 Per Hour
Near Train Station
- Multi-Channel Communication: Act as the primary point of contact for customers, managing inquiries via Email, WhatsApp, and if needed by phone.
- Customer Order Management & Oversight: Supervise the end-to-end order processing cycle, ensuring accuracy in pricing, discounts, and SKU selection. Manage "key account" orders that require bespoke handling or specialized documentation. Manage customer backorders and ensure prompt fulfillment once stock becomes available.
- Order Entry & Administration: Accurately process sales orders, verify pricing, issue quotes, prepare dispatch notes via Sage 200, and schedule deliveries. ...
Posted
4 days ago
Chat Available
MYR25 - MYR50 Per Hour
Near Train Station
- Multi-Channel Communication: Act as the primary point of contact for customers, managing inquiries via Email, WhatsApp, and if needed by phone.
- Customer Order Management & Oversight: Supervise the end-to-end order processing cycle, ensuring accuracy in pricing, discounts, and SKU selection. Manage "key account" orders that require bespoke handling or specialized documentation. Manage customer backorders and ensure prompt fulfillment once stock becomes available.
- Order Entry & Administration: Accurately process sales orders, verify pricing, issue quotes, prepare dispatch notes via Sage 200, and schedule deliveries. ...
Posted
4 days ago
Chat Available
MYR25 - MYR50 Per Hour
Near Train Station
- Multi-Channel Communication: Act as the primary point of contact for customers, managing inquiries via Email, WhatsApp, and if needed by phone.
- Customer Order Management & Oversight: Supervise the end-to-end order processing cycle, ensuring accuracy in pricing, discounts, and SKU selection. Manage "key account" orders that require bespoke handling or specialized documentation. Manage customer backorders and ensure prompt fulfillment once stock becomes available.
- Order Entry & Administration: Accurately process sales orders, verify pricing, issue quotes, prepare dispatch notes via Sage 200, and schedule deliveries. ...
Posted
4 days ago
Chat Available
MYR25 - MYR50 Per Hour
Near Train Station
- Multi-Channel Communication: Act as the primary point of contact for customers, managing inquiries via Email, WhatsApp, and if needed by phone.
- Customer Order Management & Oversight: Supervise the end-to-end order processing cycle, ensuring accuracy in pricing, discounts, and SKU selection. Manage "key account" orders that require bespoke handling or specialized documentation. Manage customer backorders and ensure prompt fulfillment once stock becomes available.
- Order Entry & Administration: Accurately process sales orders, verify pricing, issue quotes, prepare dispatch notes via Sage 200, and schedule deliveries. ...
Posted
4 days ago
Chat Available
MYR2,200 - MYR2,700 Per Month
+Additional Compensation
Fresh Graduates
Near Train Station
- Contacting potential customers via telephone to promote products and services.
- Generating leads and qualifying prospects for the sales team.
- Explaining product features and benefits to potential customers. ...
Posted
a day ago
Chat Available
MYR2,500 - MYR4,000 Per Month
Fresh Graduates
Near Train Station
- Manage and maintain accurate financial records, including accounts payable and accounts receivable, ensuring timely processing of invoices and payments.
- Prepare and issue invoices to clients, accurately reflecting services rendered and agreed-upon rates, and follow up on outstanding payments.
- Provide comprehensive administrative support to the accounting and tax team, including scheduling appointments, managing correspondence, and organizing files. ...
Posted
14 days ago
Undisclosed
Near Train Station
- Work with Marketing Team and cross-functional team to build and constantly improve regional loyalty programs, which consist of IKEA Family, Småles, Kids loyalty program and a subscription IKEA Family scheme using data, business insights, and customer feedback to drive traffic, purchases, and engagement.
- Drive member acquisition and engagement through in-store, online, roadshow, and event initiatives to ensure a stable growth of the member base and a healthy number of contactable members for marketing purposes.
- Partner with related stakeholders to implement necessary enhancements to Loyalty and Marketing system and the automation process for targeting and retargeting work. ...
Be an early applicant!
Posted
2 months ago
Undisclosed
- Manage a portfolio of customer accounts, ensure quality service is provided to both existing and potential customers.
- Maintain close rapport with customers to enhance business relationships and foster long-term partnerships.
- Identify new market opportunities and business prospects to expand the company’s customer base. ...
Be an early applicant!
Posted
a month ago
MYR3,000 - MYR6,000 Per Month
Near Train Station
- Serve as the primary point of contact for business banking clients, addressing inquiries and resolving issues related to their accounts, transactions, and services via phone, email, and in-person.
- Provide expert guidance and support on a range of business banking products, including current accounts, savings accounts, loans, and trade finance facilities, ensuring clients understand features and benefits.
- Process and manage various banking transactions accurately and efficiently, such as account opening, fund transfers, cheque processing, and loan applications, adhering to all bank policies and procedures. ...
Posted
3 months ago
Chat Available
MYR9,000 - MYR12,000 Per Month
Near Train Station
- Plan and manage end-to-end delivery of digital solution projects (CRM, AI, automation, analytics, integrations).
- Define and control project scope, timeline, budget, risks, and quality.
- Develop and maintain all project documentation: project plans, status reports, risk logs, and change requests. ...
Posted
a month ago
Undisclosed
Near Train Station
- Oversee the day-to-day leasing operations, ensuring efficient lead management, client engagement, and lease conversion processes. Monitor and analyze leasing performance metrics (e.g., occupancy rates, rental income, conversion rates, market trends) and implement corrective actions to achieve targets.
- Contribute to the development and implementation of strategic leasing plans to maximize occupancy and rental revenue. Lead and conduct complex lease negotiations with prospective tenants, ensuring favorable terms and conditions for the company.
- Oversee the preparation and presentation of compelling lease proposals, presentations, and contracts. Identify and pursue new leasing opportunities, including market outreach and networking. Build and maintain strong, long-term relationships with key tenants, brokers, and corporate clients. ...
Be an early applicant!
Posted
2 months ago
Chat Available
MYR999 - MYR1,000 Per Month
- Marketing/Social Media Management (managing creators, uploading UGC videos, TikTok/FB/IG/Lemon8, etc)
- Operations & E-commerce (Shopee/Tiktok Shop/Shopify, fulfilment coordination, ads management, campaigns coordination)
- Customer Service & CRM (responding to inquiries, loyalty program/upsell strategies) ...
Posted
a month ago
Chat Available
MYR4,000 - MYR5,000 Per Month
+Additional Compensation
Fresh Graduates
Near Train Station
- Develop and implement effective sales strategies to promote roofing repair services.
- Identify key market segments and potential clients for roofing projects.
- Stay updated on industry trends and competitor activities. ...
Posted
2 days ago
Customer Relations Executive
MYR4,000 - MYR5,000 Per Month
Near Train Station
- Handle customer enquiries, requests, and feedback from various channels including retail outlets, online platforms, email, and phone calls, providing timely and effective solutions.
- Explain product information to customers and guide them on proper product usage.
- Maintain strong customer relationships to enhance customer satisfaction, loyalty, and member engagement. ...
Posted
9 hours ago
Chat Available
MYR2,500 - MYR3,500 Per Month
- Assist with daily office operations, including managing correspondence, maintaining filing systems, and ensuring the office environment is organized and presentable.
- Support the finance department by performing data entry for invoices, expenses, and other financial transactions, ensuring accuracy and completeness.
- Schedule and coordinate meetings, appointments, and travel arrangements for management and team members, managing calendars effectively. ...
Posted
13 days ago
Chat Available
Up to MYR5,000 Per Month
- Branch Results: Take full ownership of the branch’s acquisition and sales targets, with full accountability for performance.
- Maximize Transaction Performance: Aggressively drive strategies to boost team productivity and optimize results in both vehicle acquisitions and sales.
- Lead with Data: Consistently track KPIs, analyze performance trends, and act on insights to improve outcomes. ...
Be an early applicant!
Posted
a month ago
Chat Available
MYR3,000 - MYR4,000 Per Month
Fresh Graduates
Pandan Indah, Selangor
Near Train Station
- Analyzes sets of data in order to provide insight along with the objective to increase customer retention and return frequency by collecting and organizing data about customer interactions, making it accessible and actionable for all, and facilitating analysis of that data.
- Monitors customer database by updating customer data daily to ensure data completeness and data consistency.
- Support operation team to ensure daily operation runs smoothly in terms of data issues and Senheng App issues. ...
Posted
a month ago
Chat Available
MYR6,000 - MYR8,000 Per Month
Near Train Station
- Experience: Minimum 4–5 years of proven experience managing e-commerce stores, ideally within the retail or D2C (Direct-to-Consumer) sectors.Local Market Savvy: Deep understanding of Malaysian e-commerce consumer behaviour, payment trends (e.g., FPX, credit card instalment plans, and Buy Now Pay Later services like Atome), and localized digital marketing.Communication: Fluent in Mandarin, Bahasa Malaysia and English to effectively communicate with internal teams and local consumer bases.Commercial Mindset: Ability to translate data into business insights.Comfortable working in a fast-paced, performance-driven environmentEducation: Diploma or Bachelor’s degree in Marketing, Business Administration, Information Technology, or a related field.
- Experience: Minimum 4–5 years of proven experience managing e-commerce stores, ideally within the retail or D2C (Direct-to-Consumer) sectors.
- Local Market Savvy: Deep understanding of Malaysian e-commerce consumer behaviour, payment trends (e.g., FPX, credit card instalment plans, and Buy Now Pay Later services like Atome), and localized digital marketing. ...
Posted
3 days ago
Chat Available
Up to MYR5,000 Per Month
Near Train Station
- Branch Results: Take full ownership of the branch’s acquisition and sales targets, with full accountability for performance.
- Maximize Transaction Performance: Aggressively drive strategies to boost team productivity and optimize results in both vehicle acquisitions and sales.
- Lead with Data: Consistently track KPIs, analyze performance trends, and act on insights to improve outcomes. ...
Posted
a month ago
Undisclosed
Near Train Station
- Serve as a primary point of contact for residents, tenants, and visitors, addressing inquiries, feedback, and concerns promptly and professionally.
- Assist in coordinating community events, activities, and communication initiatives within the township. Distribute notices, newsletters, and other important communications to residents and stakeholders.
- Maintain accurate resident/tenant records and contact information. Oversee daily operations of common areas, amenities, and infrastructure within the township (e.g., parks, clubhouses, roads, drainage, utilities, security services). ...
Be an early applicant!
Posted
2 months ago
Chat Available
MYR8,000 - MYR8,001 Per Month
Near Train Station
- Operations Management
- · Manage the day-to-day operations of the inbound contact centre to ensure smooth service delivery.
- · Monitor and achieve client Service Level Agreements (SLAs), Key Performance Indicators (KPIs), quality standards, and customer satisfaction goals. ...
Posted
6 hours ago
Chat Available
MYR10 - MYR15 Per Hour
Fresh Graduates
Near Train Station
- Handle all voice-channel business, including answering inbound customer calls and making outbound follow-up / callback calls.
- Assist customers in resolving vehicle- and service-related enquiries and problems, and accurately record every interaction in the operations system.
- Process cases according to standard operating procedures, or escalate them through the defined escalation process where required. ...
Posted
a month ago
MYR3,300 - MYR4,000 Per Month
Fresh Graduates
Near Train Station
- Organizing, Preparing, and updating Marketing Campaigns including Webinars, Live-Sessions, HOTDs, Customer Events, Exhibitions and more as required & agreed with Sales Department.
- Innovate and perform new lead generating activities to meet KPIs and Goals.
- Perform calls and sending EDMs to leads/prospects/customers to qualify, invite, follow up on status and more. ...
Be an early applicant!
Posted
5 days ago
MYR2,500 - MYR3,500 Per Month
Fresh Graduates
Near Train Station
- Gather information about software and subscription entitlement usage by reaching out to customers.
- Obtain feedback on Customer Satisfaction Scores (CSAT).
- Track renewal status and encourage customer renewal. ...
Be an early applicant!
Posted
5 days ago
Chat Available
MYR2,500 - MYR3,500 Per Month
Fresh Graduates
Near Train Station
- Gather information about software and subscription entitlement usage by reaching out to customers.
- Obtain feedback on Customer Satisfaction Scores (CSAT).
- Track renewal status and encourage customer renewal. ...
Posted
5 days ago
Chat Available
MYR3,300 - MYR4,000 Per Month
Fresh Graduates
Near Train Station
- Organizing, Preparing, and updating Marketing Campaigns including Webinars, Live-Sessions, HOTDs, Customer Events, Exhibitions and more as required & agreed with Sales Department.
- Innovate and perform new lead generating activities to meet KPIs and Goals.
- Perform calls and sending EDMs to leads/prospects/customers to qualify, invite, follow up on status and more. ...
Posted
5 days ago
Chat Available
MYR2,500 - MYR10,000 Per Month
+Additional Compensation
Near Train Station
- Key Responsibilities:
- Act as the first point of contact for online customers via chat and calls.
- Process bookings and ensure a smooth customer buying journey. ...
Be an early applicant!
Posted
a month ago
MYR2,500 - MYR10,000 Per Month
Near Train Station
- Key Responsibilities:
- Act as the first point of contact for online customers via chat and calls.
- Process bookings and ensure a smooth customer buying journey. ...
Be an early applicant!
Posted
a month ago