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200+ Customer Care Manager Jobs in Malaysia | Job Vacancies | August 2026 | Maukerja
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"customer care manager"
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SGD8,000 - SGD8,000 Sebulan
Singapore
- Support cross-functional coordination to ensure clear-to-build alignment between demand signals and material availability across global manufacturing sites.
- Identify supply constraints across the supplier network, coordinating recovery plans with procurement, planning, and operations.
- Drive structured escalation and resolution of supply disruptions affecting customer deliveries. ...
Posted
20 days ago
SGD2,800 - SGD3,500 Sebulan
Singapore
- To deliver an intuitive and customer-centric experience to our visitors and provide appropriate recommendation with a pleasant disposition.
- Provide upfront customer registration and check-in.
- Handling of POS system for payment collection. ...
Posted
21 days ago
Undisclosed
- Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
- Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
- Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling; ...
Posted
22 days ago
Undisclosed
KL City
- Define and implement global service management strategies and governance frameworks for Omya OS&S to ensure consistency and compliance
- Define and own the KPI framework and target-setting for OS&S service performance (availability, SLA adherence, quality, cost, customer satisfaction)
- Establish a reliable performance reporting cadence and deliver accurate, actionable reports and insights to OS&S leadership and Omya executive stakeholders ...
Posted
22 days ago
Undisclosed
Singapore
- Lead and develop the global Sales Support and Customer Service teams to deliver best-in-class customer experiences.
- Own the quote-to-order and order-to-cash support processes, ensuring responsiveness, accuracy, and customer satisfaction
- Develop and implement service strategies that align with regional business goals and global standards. ...
Posted
22 days ago
MYR4,000 - MYR5,000 Sebulan
- Process and confirm customer bookings accurately and promptly.
- Serve as the primary contact for customer enquiries via email, phone, and other communication channels.
- Provide timely updates on vessel schedules, container status, shipment progress, and service disruptions. ...
Posted
15 days ago
Undisclosed
- Attend to customers and assist CRMs in various wealth product transactions and account opening as needed or resolve problems highlighted by them immediately and accurately
- Assist CRMs to attend to the referrals/ leads triggers when CRM is not around, i.e. training, out for appointment, on leave and etc
- Produce all correspondences, i.e. letter, inquiries within specified turnaround time. ...
Posted
23 days ago
Undisclosed
KL City
- You will translate service strategy into practical, engaging learning experiences and serve as the central point of expertise for training across all sites. Every patient interaction is a moment of truth, and as our Lead Trainer for Service Excellence, you will not simply teach service, you will shape the culture that defines how patients experience our care.
- Your key responsibilities include, but are not limited to, the following:
- Key Responsibility: ...
Posted
23 days ago
Undisclosed
Singapore
- Customer Service Leadership
- Lead and develop the global Sales Support and Customer Service teams to deliver best-in-class customer experiences.
- Own the quote-to-order and order-to-cash support processes, ensuring responsiveness, accuracy, and customer satisfaction ...
Posted
23 days ago
Undisclosed
- Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
- Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
- Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling; ...
Posted
24 days ago
Undisclosed
KL City
- Comprehensive understanding of banking products such as loans, savings, credit cards, etc.
- Familiarity with regulatory frameworks, including AML, KYC, and local financial laws (specifically in Singapore).
- Ability to craft clear, professional, and jargon-free responses to customer complaints and inquiries. ...
Posted
24 days ago
Senior Executive, Enterprise - Ecosystem (Customer Service) Senior Executive, Enterprise - Ecosystem (Customer Service)
IPOS INTERNATIONAL PTE. LTD.
SGD3,500 - SGD3,500 Sebulan
Singapore
- Be a part of the service delivery team which plans, promotes, and executes quality service delivery to enhance customer experience at IPOS Group;
- Review customer service processes to ensure they meet evolving needs;
- Work with stakeholders, use technology for resolutions and implement initiatives to improve service experience and customer satisfaction; ...
Posted
2 days ago
Undisclosed
Petaling
- United Overseas Bank (Malaysia) Bhd in Kota Damansara is seeking an AVP, Service Manager for Privilege Banking to lead service delivery and customer experience on-site. The role involves managing inquiries, guiding customers to digital/self-service tools, and promoting digital platforms while ensuring professional branch representation.
- Key responsibilities include driving service initiatives, coaching staff, and coordinating with business units to meet service quality targets.
Posted
4 days ago
CAREER CRAFT PTE. LTD.
Undisclosed
Geylang
- Be a part of the service delivery team which plans, promotes, and executes quality service delivery to enhance customer experience at IPOS Group;
- Review customer service processes to ensure they meet evolving needs;
- Work with stakeholders, use technology for resolutions and implement initiatives to improve service experience and customer satisfaction; ...
Posted
9 days ago
SGD3,400 - SGD3,400 Sebulan
Singapore
- Job Purpose: Lead client relationship strategies to ensure high-level service quality and long-term customer retention.
- Key Responsibilities:
- Develop and implement customer service protocols to enhance client satisfaction. ...
Posted
25 days ago
Undisclosed
Singapore
- Develop and implement go-to-market, sales, and customer strategies for assigned accounts to achieve business goals
- Manage operating departmental budgets and costs in accordance with annual allocation, ensuring efficient use of resources
- Monitor team Key Performance Indicators (KPIs) and conduct regular performance reviews to provide feedback, address performance gaps, and drive continuous improvement ...
Posted
25 days ago
SGD5,400 - SGD5,400 Sebulan
Singapore
- Develop and implement strategies for the digital system, ensuring alignment with the long-term vision of an enhanced contact centre.
- Manage the product roadmap and coordinate with vendors and IT partners to ensure timely delivery of enhancements.
- Conduct daily health checks on the digital system to maintain performance standards and identify operational gaps. ...
Posted
a month ago
MYR3,000 - MYR3,500 Sebulan
Malaysia
- Free parking
- We're looking for a responsible and detail-oriented team meber to support customer service, system monitoring and warranty claim matters .
- Fresh Graduates are welcome. Solar / Electrical knowledge is an advantage . ...
Posted
a month ago
Undisclosed
Singapore
- Lead and develop a high-performing customer service team.
- Collaborate with commercial, global, and regional functional teams.
- Manage open orders and resolve customer issues promptly. ...
Posted
a month ago
Undisclosed
Singapore
- 3+ years of backend or fullstack (front-end app) development experience
- Highly proficient with our stack
- Academic degree in Computer Science (or related field) preferred ...
Posted
a month ago
Senior Executive - Customer Service (Service Centre) Senior Executive - Customer Service (Service Centre)
Cycle & Carriage Singapore
Undisclosed
Singapore
- Deliver exceptional aftersales support by providing a professional, seamless and personalised customer experience throughout the vehicle servicing journey.
- Attend to customers' bookings, enquiries, requests and feedback across various communication channels in a timely and professional manner.
- Understand customers' servicing and repair requirements, communicate their needs clearly, and facilitate accurate quotations in collaboration with the Service Advisors. ...
Posted
a month ago
PERSOL SINGAPORE PTE. LTD.
SGD7,000 - SGD7,000 Sebulan
Singapore
- Lead and manage a quality service team to achieve service level targets and KPIs
- Plan workforce requirements and oversee daily operations
- Drive quality standards across inbound and outbound survey services ...
Posted
a month ago
SWISSLOG HEALTHCARE ASIA PACIFIC PTE. LTD.
SGD6,500 - SGD6,500 Sebulan
Singapore
- Build and manage strong relationships with existing healthcare customers.
- Develop account growth plans and identify opportunities for system upgrades, modernization, expansions, and service solutions.
- Drive revenue growth through lifecycle services, maintenance agreements, and solution enhancements. ...
Posted
a month ago
PERSOL SINGAPORE PTE. LTD.
SGD7,000 - SGD7,500 Sebulan
Singapore
- Mon - Thurs: 8.30AM - 6.00PM
- Fri: 8.30AM - 5.30PM
- Lead and manage a quality service team to achieve service level targets and KPIs ...
Posted
a month ago
Undisclosed
Singapore
- Accountable for safety of employees and end-users, ensuring safety is a mindset without any compromises
- Responsible for high level of customer satisfaction in the region or unit
- Accountable for leading the Maintenance operations and ensuring the quality and profitability of service delivery ...
Posted
a month ago
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