Perform complex administrative or clerical tasks in support of improvement projects and commitments requiring a basic understanding of customer service practices and procedures.
Serve as the primary point of contact for customer inquiries via phone, email, and in-person, addressing questions related to shipments, tracking, and service offerings.
Respond promptly and professionally to customer inquiries via live chat, email, and social media platforms, providing accurate information and solutions.
Act as the main point of contact for commercial vehicles breakdowns, complaints, and service issues from dealers, fleet owners, and corporate customers.
Respond promptly and professionally to customer inquiries via live chat, email, and social media platforms, providing accurate information and solutions.
Serve as the primary point of contact for customer inquiries, providing timely and accurate information regarding products, services, and company policies.
Serve as the primary point of contact for customer inquiries, providing timely and accurate information regarding products, services, and company policies.