100+ Customer Service Management Jobs - October 2026 - Urgent Hiring
Showing 163 jobs results for
"customer service management"
Undisclosed
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Oversee the day-to-day operations of the center
- Allocate manpower resources effectively across all shifts
- Motivate frontline team members to consistently improve performance ...
Posted
19 hours ago
MYR3,000 - MYR3,200 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Make daily outbound calls to property owners to source sale and rental listings.
- Contact building management and build relationships to identify property opportunities.
- Research condominiums, office towers, and commercial properties in assigned areas. ...
Be an early applicant!
Posted
13 days ago
MYR3,000 - MYR3,200 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Make daily outbound calls to property owners to source sale and rental listings.
- Contact building management and build relationships to identify property opportunities.
- Research condominiums, office towers, and commercial properties in assigned areas. ...
Be an early applicant!
Posted
13 days ago
Undisclosed
Near Train Station
- Support customer experience operations by managing enquiries and feedback and complaints across multiple channels including phone and email and Goodays and Zendesk and food delivery platforms
- Ensure timely issue resolution and accurate documentation and positive customer interactions while contributing to service excellence and smooth day-to-day operations across the Malaysia and Singapore markets
Posted
7 hours ago
Undisclosed
- Responsible for overall account management of assigned customers/accounts
- Responsible for revenue and organic growth targets
- Responsible for RFQ and pricing, legal affairs, negotiations (in any assigned area) ...
Posted
2 months ago
MYR3,000 - MYR6,000 Per Month
- Respond to customer inquiries, complaints, and feedback via phone, email, WeChat, and online chat.
- Resolve customer issues related to orders, delivery, products, and after-sales service.
- Maintain customer records and relationships to improve satisfaction and loyalty. ...
Posted
22 days ago
MYR3,000 - MYR6,000 Per Month
- Respond to customer inquiries, complaints, and feedback via phone, email, WeChat, and online chat.
- Resolve customer issues related to orders, delivery, products, and after-sales service.
- Maintain customer records and relationships to improve satisfaction and loyalty. ...
Posted
22 days ago
MYR3,000 - MYR6,000 Per Month
- Respond to customer inquiries, complaints, and feedback via phone, email, WeChat, and online chat.
- Resolve customer issues related to orders, delivery, products, and after-sales service.
- Maintain customer records and relationships to improve satisfaction and loyalty. ...
Posted
22 days ago
MYR3,000 - MYR6,000 Per Month
- Respond to customer inquiries, complaints, and feedback via phone, email, WeChat, and online chat.
- Resolve customer issues related to orders, delivery, products, and after-sales service.
- Maintain customer records and relationships to improve satisfaction and loyalty. ...
Posted
22 days ago
MYR2,300 - MYR3,000 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Manage customer accounts and follow up on outstanding payments to prevent overdue accounts from progressing to the next delinquency level.
- Make outbound calls to remind customers and encourage timely payments.
- Achieve daily and monthly collection targets set by Management. ...
Posted
7 days ago
MYR2,500 - MYR3,500 Per Month
Fresh Graduates
Near Train Station
- Handle all voice-channel business, including answering inbound customer calls and making outbound follow-up / callback calls.
- Assist customers in resolving vehicle- and service-related enquiries and problems, and accurately record every interaction in the operations system.
- Process cases according to standard operating procedures, or escalate them through the defined escalation process where required. ...
Posted
3 days ago
MYR3,000 - MYR6,000 Per Month
- Respond to customer inquiries, complaints, and feedback via phone, email, WeChat, and online chat.
- Resolve customer issues related to orders, delivery, products, and after-sales service.
- Maintain customer records and relationships to improve satisfaction and loyalty. ...
Posted
22 days ago
MYR3,900 - MYR5,000 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- • Handle customer enquiries through inbound calls and emails• Assist customers with digital payment issues, including failed transactions, duplicate charges and delayed payments• Check transaction statuses and provide appropriate solutions• Assist with KYC verification and follow up on transaction-related cases• Coordinate with internal teams to investigate and resolve complex customer issues• Maintain a high standard of customer service and customer satisfaction• Follow up on unresolved cases and ensure timely resolution
Be an early applicant!
Posted
2 days ago
MYR2,000 - MYR2,500 Per Month
Fresh Graduates
Tampoi, Johor
- Interact with customers via various channels (phone, email, whatapps, social media) and provide prompt and professional assistance.
- Respond to customer inquiries, concerns, and complaints in a timely and courteous manner.
- Identify and assess customer needs to provide appropriate solutions and recommendations. ...
Posted
9 days ago
MYR4,500 - MYR5,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Respond to clients' inquiries via hotline, email, and live chat, providing accurate information, guidance, and timely resolutions.
- Maintain professionalism and empathy throughout all interactions while delivering high-quality customer service.
- Complaint Management and Resolution ...
Posted
9 days ago
MYR5,000 - MYR8,000 Per Month
Near Train Station
- Managing the team of Customer Support: Manage large volumes of incoming customer inquiries via [phone, email, live chat, and/or social media].
- Problem Resolution: Identify, assess, and diagnose customer needs or complaints; provide accurate, valid, and complete information to resolve issues efficiently.
- Product Expertise: Maintain a deep understanding of our products/services to guide customers and make relevant recommendations. ...
Posted
2 months ago
MYR3,500 - MYR6,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Serve as the primary point of contact for clients, building and maintaining strong, long-lasting relationships to ensure customer satisfaction and retention.
- Proactively engage with clients to understand their needs, provide tailored solutions, and address any concerns or issues that may arise, ensuring a seamless and positive experience.
- Collaborate with internal teams, including sales and medical staff, to coordinate client services and ensure that all client requests and requirements are met efficiently and effectively. ...
Posted
16 days ago
MYR3,000 - MYR3,500 Per Month
+Additional Compensation
- Serve as the primary point of contact for customer inquiries via phone, email, and in-person, addressing questions about products, services, and order status.
- Provide detailed product information and technical support related to control panels, switchboards, machine wiring, and general electrical installations.
- Effectively manage and resolve customer complaints and issues, demonstrating strong problem-solving skills to ensure customer satisfaction and retention. ...
Posted
8 days ago
MYR3,800 - MYR4,500 Per Month
Fresh Graduates
Near Train Station
- Communicate with homeowners and tenants on daily property matters.
- Follow up on tenant requests, complaints, and outstanding issues.
- Coordinate repairs and maintenance with the operations team and contractors. ...
Posted
15 days ago
Up to MYR3,500 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- Deliver high-quality customer service to insured members by managing high volumes of incoming and outgoing calls professionally and efficiently
- Process simple adjustment claims and reimbursement requests accurately within defined Service Level Agreements (SLAs)
- Respond to member queries related to policy benefits, claim status, claim adjustments and coverage details ...
Posted
a month ago
MYR2,500 - MYR5,000 Per Month
- Handle customer enquiries via email, phone and other communication platforms.
- Build and maintain strong relationships with existing customers.
- Act as the main point of contact between customers and internal departments. ...
Posted
19 hours ago
MYR2,500 - MYR3,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Manage user feedback channels, including the brand website, e-commerce platforms, Facebook, YouTube, Instagram, WhatsApp, and user feedback systems, to address pre-sales, post-sales, and technical issues raised by customers.
- Manage overseas customer service staff by providing operational guidance, support in resolving customer issues, and remote training on marketing strategies and product updates.
- Conduct performance evaluations for overseas customer service team members under your supervision to improve team morale, motivation, and overall customer service quality. ...
Posted
a month ago
MYR3,300 - MYR3,600 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Provide technical advice on lubricant products, product equivalence, selection, applications, and troubleshooting.
- Respond to customer enquiries via email, phone, and CRM systems.
- Handle customer complaints, investigate issues, and ensure timely resolution. ...
Posted
a month ago
MYR2,500 - MYR3,500 Per Month
Fresh Graduates
Near Train Station
- Manage incoming customer inquiries efficiently across multiple channels, including phone, email, live chat, and social media.
- Actively listen to identify and diagnose customer needs or complaints; provide accurate, valid, and complete information to resolve issues effectively.
- Maintain a deep understanding of our products, services, and hotel operations to guide customers and offer relevant recommendations. ...
Posted
a month ago
MYR3,000 - MYR5,000 Per Month
Near Train Station
- Respond to customer inquiries via phone, email, or in-person, providing accurate and timely information.
- Address customer concerns, complaints, and escalations in a professional and empathetic manner.
- Collaborate with relevant departments to resolve customer issues and ensure a satisfactory resolution. ...
Posted
a month ago
MYR3,000 - MYR3,300 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Customer Support: Respond to customer inquiries promptly, professionally, and in a friendly manner via inbound and outbound calls, email, and live chat.
- Problem Resolution: Actively listen to customer complaints and take ownership of resolving issues by offering effective and timely solutions.
- Escalation Management: Escalate unresolved issues to higher-level support when necessary. ...
Posted
a month ago
MYR3,000 - MYR3,500 Per Month
+Additional Compensation
Near Train Station
- Welcome patients warmly and professionally.
- Manage front desk operations with schedule appointments efficiently, coordinating with patients and practitioners.
- Confirm appointment details with patients. ...
Posted
2 months ago
MYR4,000 - MYR7,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Manage customer relationships and ensure high customer satisfaction.
- Drive customer retention and contract renewals.
- Identify upselling and cross-selling opportunities. ...
Be an early applicant!
Posted
8 days ago
Customer Service Executive
MYR3,500 - MYR4,000 Per Month
Fresh Graduates
- Serve as the primary point of contact for customer inquiries, providing timely and accurate information regarding products, services, complaints and order status via phone, and email.
- Build and maintain strong customer relationships by actively listening to their needs, understanding their concerns, and offering personalized solutions to enhance their overall experience.
- Proactively identify and resolve customer issues and complaints, employing effective problem-solving and conflict resolution techniques to ensure customer satisfaction and retention. ...
Posted
2 months ago
Customer Service Agent
MYR2,500 - MYR3,500 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- Manage user feedback channels, including the brand website, e-commerce platforms, Facebook, YouTube, Instagram, WhatsApp, and user feedback systems, to address pre-sales, post-sales, and technical issues raised by customers.
- Manage overseas customer service staff by providing operational guidance, support in resolving customer issues, and remote training on marketing strategies and product updates.
- Conduct performance evaluations for overseas customer service team members under your supervision to improve team morale, motivation, and overall customer service quality. ...
Posted
a month ago