Customer Support Specialist Jobs in Kuala Lumpur - September 2026 - Urgent Hiring
Showing 219 jobs results for
"customer support specialist"
in Kuala Lumpur
MYR4,000 - MYR6,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Act as the main point of contact between customers and internal departments.
- Handle customer inquiries, feedback, and complaints in a professional and timely manner.
- Identify customer needs, clarify issues, and ensure accurate information is passed on to the relevant departments for resolution. ...
Posted
7 days ago
Undisclosed
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Provide exceptional customer service to Cantonese-speaking customers via phone, email, and chat.
- Respond to customer inquiries and resolve issues related to GOGOX's services, ensuring customer satisfaction.
- Process customer orders, requests, and complaints accurately and efficiently. ...
Posted
a month ago
MYR3,200 - MYR3,900 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Handle inbound customer enquiries professionally via phone calls and email.
- Provide accurate information and effective solutions to customer queries and concerns.
- Deliver excellent customer service while maintaining high service quality standards. ...
Posted
a month ago
Customer Service Specialist
MYR3,000 - MYR4,500 Per Month
+Additional Compensation
Fresh Graduates
50450 Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Chat with customers through calls, emails, and messages—and make every interaction a good one.
- Build strong relationships with customers so they know they can count on you.
- Help customers get started on Ricebowl and make sure they're getting the most out of our platform. ...
Posted
11 hours ago
MYR2,500 - MYR3,500 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- * Assist with document collection, submission, and delivery to government agencies, banks, hospitals, and other related parties.
- * Provide on-site support for MM2H applicants throughout different stages of the application process.
- * Accompany clients to appointments such as medical check-ups, bank visits, government offices, property viewings, shopping, and other scheduled activities. ...
Posted
2 days ago
MYR4,200 - MYR4,800 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- • Handle customer enquiries via phone, email, and live chat• Assist customers with hotel bookings, amendments, cancellations, and related requests• Support customers with refunds, schedule changes, and travel-related enquiries• Deliver professional, empathetic, and customer-focused service• Maintain accurate records of customer interactions and follow-up actions• Adhere to company procedures, workflows, and SLA requirements
Posted
2 months ago
MYR4,000 - MYR6,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Act as the main point of contact between customers and internal departments.
- Handle customer inquiries, feedback, and complaints in a professional and timely manner.
- Identify customer needs, clarify issues, and ensure accurate information is passed on to the relevant departments for resolution. ...
Posted
a month ago
Up to MYR5,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Respond to customer inquiries through phone, email, chat, and other communication channels in a professional and timely manner.
- Build and maintain positive relationships with customers to enhance satisfaction and loyalty.
- Identify customer needs and recommend suitable products or services to maximize sales opportunities. ...
Be an early applicant!
Posted
2 months ago
Up to MYR5,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Respond to customer inquiries through phone, email, chat, and other communication channels in a professional and timely manner.
- Build and maintain positive relationships with customers to enhance satisfaction and loyalty.
- Identify customer needs and recommend suitable products or services to maximize sales opportunities. ...
Be an early applicant!
Posted
2 months ago
MYR4,000 - MYR5,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Follow up on customer complaints, coordinate with cross-functional teams including Legal, Business, Commercial, and Technical departments, and ensure effective communication to drive reasonable solutions based on the complainant’s concerns.
- Conduct in-depth root cause analysis, promote closed-loop complaint handling, closely follow up with customers, and prevent continuous escalation.
- Compile and summarize complaint data, analyze complaint frequency across different scenarios, and identify common issues to provide a reference for business optimization. ...
Posted
25 days ago
MYR3,000 - MYR4,000 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- Provide exceptional customer support to clients experiencing issues with InternationalBalance Transfer (GloTransfer) and Cross Border Payment (GloRemit) services.
- Respond to customer inquiries and requests through various communication channels,including email, phone calls, and live chat.
- Monitor, diagnose, and resolve technical issues related to transactions promptly andefficiently. ...
Posted
2 months ago
Customer Support Executive
MYR3,000 - MYR5,000 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- Received calls and engage walk-in customers in a friendly and professional manner.
- Engage customers via email and WhatsApp for promotions, event invitations, and loyalty programme initiatives. Maintain good relationship within the team and other departments.
- Coordinate and provide support for outlet enquiries regarding Jewel Box and CES operational matters. ...
Posted
2 days ago
Undisclosed
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Provide exceptional customer service to Cantonese-speaking customers via phone, email, and chat.
- Respond to customer inquiries and resolve issues related to GOGOX's services, ensuring customer satisfaction.
- Process customer orders, requests, and complaints accurately and efficiently. ...
Posted
a month ago
E-commerce Sales & Customer Service (Mandarin Speaker)
MYR3,000 - MYR5,000 Per Month
Petaling, WP Kuala Lumpur
Near Train Station
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints. ...
Posted
a day ago
MYR3,000 - MYR5,000 Per Month
+Additional Compensation
Petaling, WP Kuala Lumpur
Near Train Station
- This is a retention-driven role centered on service recovery, brand loyalty, and minimizing churn. At CTG, our After Sales team is the final guardian of the customer experience. You won’t just solve problems; you will transform potential dissatisfaction into long-term trust. By efficiently managing post-purchase workflows and leveraging AI-driven CRM tools, you ensure that every customer becomes a repeat buyer and a brand advocate. Your mission is to enhance the customer journey and close the feedback loop, ensuring all post-purchase issues are addressed with professional integrity.
- This is a retention-driven role centered on service recovery, brand loyalty, and minimizing churn. At CTG, our After Sales team is the final guardian of the customer experience. You won’t just solve problems; you will transform potential dissatisfaction into long-term trust. By efficiently managing post-purchase workflows and leveraging AI-driven CRM tools, you ensure that every customer becomes a repeat buyer and a brand advocate. Your mission is to enhance the customer journey and close the feedback loop, ensuring all post-purchase issues are addressed with professional integrity.
- Your Team ...
Posted
19 days ago
Up to MYR5,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Respond to customer inquiries through phone, email, chat, and other communication channels in a professional and timely manner.
- Build and maintain positive relationships with customers to enhance satisfaction and loyalty.
- Identify customer needs and recommend suitable products or services to maximize sales opportunities. ...
Posted
2 months ago
MYR2,800 - MYR4,000 Per Month
Near Train Station
- Respond to student inquiries via WhatsApp and voice messages in a timely and professional manner
- Follow up on students’ learning progress and assist with course-related questions
- Record frequently asked questions and provide standard responses according to SOPs ...
Posted
7 days ago
MYR3,200 - MYR4,000 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Ensures highest standard of service delivery on personalized phone services to our customers.
- Providing prompt and accurate answers, alternatives or solutions to customers with their best interests at heart.
- Handling and resolving customer complaints proficiently. ...
Posted
a month ago
Up to MYR5,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Respond to customer inquiries through phone, email, chat, and other communication channels in a professional and timely manner.
- Build and maintain positive relationships with customers to enhance satisfaction and loyalty.
- Identify customer needs and recommend suitable products or services to maximize sales opportunities. ...
Posted
2 months ago
Customer Support Executive
MYR4,000 - MYR6,500 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Manage customer enquiries in a professional, accurate, and timely manner across multiple (online & chat) communication channels.
- Engage with both potential and existing customers to promote services and enhance customer retention.
- Monitor customer activity levels, gather feedback, and provide insights to improve engagement strategies and overall customer experience. ...
Posted
3 days ago
Up to MYR3,500 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- Deliver high-quality customer service to insured members by managing high volumes of incoming and outgoing calls professionally and efficiently
- Process simple adjustment claims and reimbursement requests accurately within defined Service Level Agreements (SLAs)
- Respond to member queries related to policy benefits, claim status, claim adjustments and coverage details ...
Posted
5 days ago
Customer Service Executive
MYR2,600 - MYR3,200 Per Month
Petaling, WP Kuala Lumpur
Near Train Station
- Handles the operations of the academy.
- Attend to student and client's enquiries efficiently across all channels including face to face, on phone and online platform.
- Coordinating class schedules, programme arrangements and student-related matters. ...
Posted
11 hours ago
Customer Support - Arabic
MYR4,500 - MYR6,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Deliver customer service to players via live chat, email, tickets, and app‑store reviews to enhance user satisfaction.
- Address player inquiries and complaints; escalate to headquarters when necessary.
- Gather and summarize player feedback, conduct user research based on business needs. ...
Posted
a month ago
MYR5,000 - MYR5,300 Per Month
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- Provide friendly, professional, and efficient support to merchants and customers.
- Serve as the first point of contact in handling and resolving customer and merchant complaints.
- Respond promptly and professionally to customer and merchant inquiries, including basic IT-related and system integration questions. ...
Posted
13 days ago
MYR3,000 - MYR4,000 Per Month
+Additional Compensation
Fresh Graduates
Near Train Station
- Demonstrating responsibility and a serious attitude towards learning.
- Handling online inquiries and email communications from customers, providing professional consultation services based on customer needs, promptly understanding customer issues, and delivering correct and satisfactory responses.
- Answering customer queries, understanding and addressing customer needs, and promptly communicating/feedback to immediate supervisors. ...
Posted
21 days ago
Customer Service (Mandarin Speaker)
MYR2,800 - MYR3,500 Per Month
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- Handle customer enquiries through phone calls, WhatsApp, email, or other communication channels.
- Provide accurate information regarding products and services.
- Assist customers with enquiries, requests, complaints, and issue resolution. ...
Posted
3 days ago
MYR2,000 - MYR2,200 Per Month
Fresh Graduates
Petaling, WP Kuala Lumpur
Near Train Station
- Make outbound calls to potential and existing customers based on leads provided by the Company.
- Introduce and explain the Company's products and services to customers.
- Identify customer needs and provide appropriate information. ...
Posted
19 days ago
Customer Support Executive (Mandarin Speaker)
MYR3,000 - MYR4,500 Per Month
+Additional Compensation
Near Train Station
- Handle customer inquiries via WhatsApp, phone calls, and email
- Understand customer needs and provide clear product or service information
- Follow up with customers until requests or orders are completed ...
Posted
11 hours ago
MYR3,000 - MYR4,500 Per Month
+Additional Compensation
Bandar Kuala Lumpur, 50450
Near Train Station
- Respond to clients' issues and enquiries promptly via phone calls, email, chat, and internal software.
- Proactively engage and follow up with customers via phone, email, and other communication channels to ensure a positive customer experience.
- Introduce and demonstrate the system to customers, including account registration, job posting, and platform features. ...
Posted
a month ago
MYR4,000 - MYR4,500 Per Month
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- Responsibilities-
- -Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)
- -Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer. ...
Posted
2 months ago