Serve as the primary point of contact for customer inquiries via phone, email, and in-person, addressing questions related to shipments, tracking, and service offerings.
Provide comprehensive administrative support to the management team, including managing calendars, scheduling meetings, and coordinating travel arrangements to ensure seamless operations.
Provide comprehensive administrative support to the management team, including managing calendars, scheduling meetings, and coordinating travel arrangements to ensure seamless operations.
Develop and implement social media strategies to enhance brand visibility and drive engagement across various platforms on Facebook, WhatsApp, and Instagram.
Accurately process and record incoming customer payments via various methods (check, EFT, credit card), ensuring timely application to customer accounts.
Plan weekly and monthly short-form video content according to campaign schedules, product priorities, current TikTok trends, and livestream requirements.
Conduct thorough inspections of incoming raw materials, in-process components, and finished goods to ensure they meet established quality standards and specifications.
Serve as the primary point of contact for customer inquiries via phone, email, and in-person, addressing questions related to shipments, tracking, and service offerings.