Lead Conversion: Proactively convert inbound/outbound leads into long-term business partners through professional phone consultations and WhatsApp engagement.
You're the bridge between our clients and our creative team, which means you need to understand both worlds well enough to speak both languages. This isn't a purely administrative role. You'll be managing relationships, taking briefs, keeping projects on track, and just as importantly, growing accounts. That means sales is part of your DNA here, nurturing existing clients and actively identifying opportunities for new ones.
Research and identify real estate agencies, agency principals, team leaders, and other relevant decision-makers for potential collaboration opportunities.
Drive client development and expansion in Penang and the Northern Region, with a primary focus on electronics manufacturers (PCBs, LCD modules, photovoltaic modules, servers, switches, telecommunications equipment, etc.).
Promote Lubetrans workshop equipment and maintenance service packages to automotive workshops, service centres, fleet operators and industrial customers.
Assist in identifying training needs for outlet staff through outlet visits, performance reports, KPI results, customer feedback, and discussions with Area Managers and outlet managers.