E-Commerce & Order FulfilmentHandle daily Shopee and TikTok Shop orders.Print airway bills, picking lists and packing lists.Pick, pack and arrange orders for shipment.Ensure all orders are packed accurately and shipped on time.Update and maintain product listings, prices and promotions when required.TikTok & Online AdvertisingAssist in managing TikTok Shop operations.Set up and monitor TikTok Ads / Product Ads.Monitor basic advertising performance such as sales, spending and ROAS.Assist in running promotions and campaigns to improve online sales.Coordinate with the team on new product launches and promotional activities.Wholesale & SQL AccountingHandle walk-in and wholesale customer orders at the shop.Prepare Sales Orders, Invoices, Delivery Orders and Packing Lists using SQL Accounting System.Ensure product quantities, prices and customer details are entered correctly.Coordinate wholesale orders and order preparation.Payment & Receipt RecordsRecord payments received from wholesale customers.Issue and maintain payment receipts and payment records.Update customer payment and outstanding balance records.Ensure sales and payment documents are properly filed and recorded.Stock & General AdministrationAssist with stock checking and inventory records.Maintain proper filing of invoices, receipts and sales documents.Assist with other daily e-commerce, wholesale and administrative duties when required.
E-Commerce & Order FulfilmentHandle daily Shopee and TikTok Shop orders.Print airway bills, picking lists and packing lists.Pick, pack and arrange orders for shipment.Ensure all orders are packed accurately and shipped on time.Update and maintain product listings, prices and promotions when required.TikTok & Online AdvertisingAssist in managing TikTok Shop operations.Set up and monitor TikTok Ads / Product Ads.Monitor basic advertising performance such as sales, spending and ROAS.Assist in running promotions and campaigns to improve online sales.Coordinate with the team on new product launches and promotional activities.Wholesale & SQL AccountingHandle walk-in and wholesale customer orders at the shop.Prepare Sales Orders, Invoices, Delivery Orders and Packing Lists using SQL Accounting System.Ensure product quantities, prices and customer details are entered correctly.Coordinate wholesale orders and order preparation.Payment & Receipt RecordsRecord payments received from wholesale customers.Issue and maintain payment receipts and payment records.Update customer payment and outstanding balance records.Ensure sales and payment documents are properly filed and recorded.Stock & General AdministrationAssist with stock checking and inventory records.Maintain proper filing of invoices, receipts and sales documents.Assist with other daily e-commerce, wholesale and administrative duties when required.
Manage and grow key ecommerce accounts within the Consumer Products/FMCG sector, achieving sales targets and expanding market share.
Serve as the primary point of contact for assigned brand partners, fostering strong relationships and trust.
Develop and implement strategic account plans tailored to each key client, aligning with their business objectives and Sinma Digital Commerce's capabilities....
Manage overall category strategy, sales, and margin.
Plan and execute promotions for BAU, campaigns, and live streams.
Apply platform data on your plannings, analyse competitors’ trend, consumer behaviour, and key trade drivers of your category and brands into actionable growth plans....
Perform all administrative operations and checks for assigned Brands.
Developing a Solid and Trusting Relationship with Key Brands under our portfolio.
Resolving Key Client Daily Operations & Orders Processing on major E-Commerce Platforms such as Lazada, Shopee, TikTok Shop, and other marketplaces....
Proficiency in Ecommerce Platforms
Order Processing
Inventory Management
Product Management
Microsoft Excel
Business Administration
Data Analysis
Data Entry
Business Analysis
Presentation
E-Commerce SupportResponsible for managing and optimizing selected product categories at our website, Tiktok, Shopee and Lazada.● Driving the product category’s sales and growth, as well as maintaining online product range.● Liaise with procurement team and brand supplier to obtain new arrivals and promotional deals.● Assist in launching promotional campaigns, including setting promo code, briefing designer on marketing materials ie web banners, social media posts.● Monitor competitor’s marketing strategy and study market trends2. Reporting & Analytics● Generate regular and comprehensive reports on key e-commerce metrics, including sales performance, traffic, conversion rates, and campaign effectiveness.● Utilize analytics tools (e.g., Power BI, Google Analytics) to interpret data, provide actionable insights, and drive data-backed decisions for growth.● Monitor competitor activity and market trends to ensure the company maintains a competitive edge.3. Cross-Functional Collaboration● Serve as the point of contact for day-to-day e-commerce tasks, working closely with Marketing for traffic generation and campaign alignment.● Coordinate with the Commercial/Buying team regarding product assortment planning, pricing, and promotional strategies.● Liaise with the Warehouse/Operations team to streamline order fulfilment, logistics, and inventory accuracy.● Liaise with internal and external stakeholders to ensure smooth execution of tasks.Any other assignments as directed by immediate superior as and when required.
E-commerce Management
Digital Marketing
Product Merchandising
Sales Analysis
Customer Service
Inventory Control
Online Advertising
Market Research
Communication Skills
Problem Solving
Daily live streaming: Host live streaming sessions on TikTok, Shopee, and Lazada to showcase clients products and handle customer inquiries.
Product demonstration and sales: Demonstrate products naturally and persuasively, engage viewers, facilitate orders, and answer questions in real time.
Content creation: Produce high-quality photos and videos of products in varied settings and craft compelling social media content to grow engagement and followers....
Daily live streaming: Host live streaming sessions on TikTok, Shopee, and Lazada to showcase clients products and handle customer inquiries.
Product demonstration and sales: Demonstrate products naturally and persuasively, engage viewers, facilitate orders, and answer questions in real time.
Content creation: Produce high-quality photos and videos of products in varied settings and craft compelling social media content to grow engagement and followers....
Daily live streaming: Host live streaming sessions on TikTok, Shopee, and Lazada to showcase clients products and handle customer inquiries.
Product demonstration and sales: Demonstrate products naturally and persuasively, engage viewers, facilitate orders, and answer questions in real time.
Content creation: Produce high-quality photos and videos of products in varied settings and craft compelling social media content to grow engagement and followers....
Perform all administrative operations and checks for assigned Brands.
Developing a Solid and Trusting Relationship with Key Brands under our portfolio.
Resolving Key Client Daily Operations & Orders Processing on major E-Commerce Platforms such as Lazada, Shopee, TikTok Shop, and other marketplaces....
Proficiency in Ecommerce Platforms
Order Processing
Inventory Management
Product Management
Microsoft Excel
Business Administration
Data Analysis
Data Entry
Business Analysis
Presentation
Manage and grow key ecommerce accounts within the Consumer Products/FMCG sector, achieving sales targets and expanding market share.
Serve as the primary point of contact for assigned brand partners, fostering strong relationships and trust.
Develop and implement strategic account plans tailored to each key client, aligning with their business objectives and Sinma Digital Commerce's capabilities....