Draft and develop strategic policy frameworks and guidelines that support national regulatory objectives and ensure future-ready responses to online challenges.
Design strategic policy approaches for addressing emerging and cross-sectoral harms by leveraging foresight, risk assessments, and inter-agency feedback.
Evaluate the long-term impact of policy initiatives and propose strategic course corrections to strengthen regulatory coherence across sectors.
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Aggressively source and book new mortgage loans for the bank.
Actively attend developer launches, road shows, property exhibitions to develop and maintain strong relationships with property developers, real estate agents, lawyers and valuers.
Cross selling other banking products, when required.
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Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling;
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Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling;
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Structured 12-month program with comprehensive training on both investment and insurance
Mentoring and guidance from industry experts, nurturing your professional growth
Providing the necessary skills and knowledge to excel in being a Personal Banker and progressing in your career thereafter towards being a future Priority Banking Relationship Manager
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Responsible for managing assigned marketplaces including creating/amending/editing/updating existing and new product listings, product visuals, product descriptions and expiry dates, promotion price setting, and banner uploads.
Maintain all marketplace stores and utilize the available marketing tools matters (Seller picks, MP campaigns, weekly chat broadcast, daily feed, daily customer engagement, voucher tier setting)
Work hand-in-hand with the E-Commerce Marketing team to drive key e-commerce metrics including but not limited to visitors, conversion rate, basket size and order size, and competitor analysis.
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Identify learning and development needs within an organisation through job analysis, appraisal schemes and regular consultation with business managers and human resources departments.
Design and expand learning and development programmes based on the needs of the organisation and the individual.
Consider the costs of planned programmes and keep within budgets.
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The Senior Customer Service Executive is responsible for overall customer satisfaction by supporting the Sales Team to ensure customer' needs and concerns is efficiently and effectively managed i.e., to turn unhappy customers into return guests. Build rapport and establish good relationships with customers to ensure customer retention
Develop business process improvement solutions & service quality processes to enhance customer service operations.
Collaborate closely with architects, interior designers, and developers to ensure products are specified in their projects.
Drive branding initiatives and strong group presentations to establish the company as the top choice for significant institutional and business projects.
Maintain a strong project pipeline and market presence with current clients to ensure satisfaction and foster repeat business.
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Handle daily HR administration activities including employee records, personal files, HR documentation, and employee database updates.
Coordinate and track renewal of company licenses, permits, certificates, and operational-related documents to ensure compliance with regulatory requirements.
Maintain proper documentation and filing systems for HR, administrative, and compliance records for audit purposes.
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Oversee the end-to-end execution of influencer marketing campaigns, ensuring smooth coordination across internal and external stakeholders.
Maintaining and grow strong relationships with client and influencers.
Analyse campaign data and create campaign reports with actionable insights, provide strategic input and creative recommendations to drive better results.
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Handle daily HR administration activities including employee records, personal files, HR documentation, and employee database updates.
Coordinate and track renewal of company licenses, permits, certificates, and operational-related documents to ensure compliance with regulatory requirements.
Maintain proper documentation and filing systems for HR, administrative, and compliance records for audit purposes.
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Provide practical, timely, and commercially focused legal advice to the Group and its subsidiaries on a broad range of legal, contractual, regulatory, and compliance matters.
Draft, review, negotiate, and advise on various commercial and operational agreements, including but not limited to:
Provide practical, timely, and commercially focused legal advice to the Group and its subsidiaries on a broad range of legal, contractual, regulatory, and compliance matters.
Draft, review, negotiate, and advise on various commercial and operational agreements, including but not limited to:
Assist in processing Sales Order that handover from Salesperson.
Preparation of Procurement documentations which include Purchase Orders, Tax Invoices and Delivery Orders, coordinating goods delivery, and managing payment collections.
Collaborate with vendors, resellers, and partners to ensure accurate product/service delivery.
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