Responsible for sourcing and purchasing food & beverage products, packaging materials, kitchen equipment, and other related supplies in line with the company's operational and menu requirements.
Be accountable for ongoing client satisfaction by ensuring their needs and expectations are met through service excellence; act as the point of contact for escalated client issues and ensure they are resolved; participate in weekly/monthly oversight calls.
Vanguard Beacon is a Singapore-based SaaS platform that digitalises food safety and hygiene compliance for the food industry. We replace paper checklists, manual temperature logs and scattered records with a simple, AI-assisted system that keeps F&B operators audit-ready, helping them meet SFA requirements and maintain their food safety standards with less effort.
Support the identification of customer challenges and assist the team in exploring potential solutions that create business value for existing and prospective clients.
Collaborate with regional teams across Southeast Asia, supporting project activities and building an understanding of the financial services industry in the region.
Oversee daily reconciliation of collateral balances, margin calls, and positions between internal records and counterparties (clearing houses, custodians, triparty agents, brokers, clients).
Support the identification of customer challenges and assist the team in exploring potential solutions that create business value for existing and prospective clients.
Conduct product knowledge training sessions related to wine and spirits, aiming to achieve training hour targets set by the F&B manager for each venue.
Identify and prioritise potential export markets based on market size, consumer demand, pricing, regulatory requirements, competition and distribution potential.