Customer Service & Client Support: Respond to customer and client enquiries through WhatsApp, email, phone calls, and other communication channels. Provide guidance and support on the company's digital platforms, products, and services.
Arrange inbound shipments from international principals. Work with freight forwarders and customs agents on air and sea freight, customs declarations (K1/K2), duties and SST on imports, and preferential origin certificates (Form D, ATIGA, MJEPA etc.).
Customer Service & Client Support: Respond to customer and client enquiries through WhatsApp, email, phone calls, and other communication channels. Provide guidance and support on the company's digital platforms, products, and services.