Accounting Software
Data Entry
Microsoft Excel
Bookkeeping
Accounts Payable
Accounts Receivable
Financial Record Keeping
Reconciliation
Attention to Detail
Organizational Skills
Recruitment Support: HR assistants support the HR team in recruitment activities, including posting job advertisements, screening resumes, scheduling interviews, and following up on the recruitment process. They may also assist with new employee onboarding procedures.
Employee Record Management: HR assistants are responsible for maintaining employee files and databases, ensuring the accuracy and confidentiality of employee information. They handle changes in employee information, such as job changes, salary adjustments, and departures.
Training and Development Support: Assist in arranging training and development programs, tracking employee training progress and completion. They may help organize training activities and workshops.
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Monthly order and production planning: Consolidate monthly customer orders and sales forecasts, prepare the monthly production plan for management review, and communicate the approved plan to the Production Department for implementation.
Weekly planning: Prepare and coordinate weekly sales and delivery plans in line with the approved monthly production and sales plans.
Order feasibility: Assess order feasibility and confirm product availability, production capacity and delivery schedules, including orders for special-specification and customised products.
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Sales and Demand Planning
Order Management and Fulfilment
Production and Inventory Coordination
Logistics and Delivery Coordination
Data Analysis and Microsoft Excel
Recommend an appropriate course of action to resolve tickets or escalate accordingly
Ensure that tickets which cannot be resolved at this level are escalated to the next level in a timely manner, with all troubleshooting steps and information collected and documented
Act as first point of contact via phone/email/chat or walk-in support for end users, and documents each contact including troubleshooting/action taken in appropriate system, while ensuring and promoting the image of IT as a service provider
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