Administrative & Finance Support*Prepare daily sales and collection reports.*Issue Job Sheets, Cash Bills, Official Receipts, and Credit Notes using the EMAX system.*Ensure all customer invoices and payment documents are accurately prepared.*Key in supplier purchase invoices and update system records promptly.*Update product costing and maintain accurate administrative records.*Prepare customer monthly statements and follow up on outstanding payments.*Prepare petty cash claims, backup fund requests, and outlet administrative reports.*Maintain proper filing of outlet documents and ensure timely submission to the Finance and HR Departments.Customer Service*Welcome customers and provide professional front counter service.*Answer incoming phone calls and respond to customer enquiries.*Register customer information and prepare service Job Sheets.*Process customer payments and complete vehicle handover.*Coordinate with technicians to update customers on vehicle service progress.*Assist customers with service bookings and appointments.*Support customer satisfaction initiatives, including Google Reviews and customer surveys.Workshop & Operations Support*Coordinate daily workflow between the workshop and front counter.*Monitor vehicle service progress and ensure smooth customer handover.*Safeguard vehicle keys throughout the service process.*Receive and verify stock deliveries.*Assist with stock counting and inventory records.*Place orders for products and consumables when required.*Ensure outlet cleanliness and proper document organisation.HR & Compliance Support*Prepare attendance reports.*Submit overtime claims, leave forms, and other HR-related documents according to schedule.*Ensure compliance with company SOPs and administrative procedures.*Support the Branch Manager in daily outlet operations.*Perform any other duties assigned by Management.
Coordinate board and committee meetings, including scheduling, coordination of notices, agendas, board papers, and meeting logistics.
Assist in the preparation, execution, and filing of statutory documents, board resolutions, certified true copies (CTCs), annual returns, and other corporate filings.
Support corporate exercises, Directors' and substantial shareholders' disclosures, and recurrent related party transaction documentation (if any).
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CRM (Customer Relationship Management)
Google Workspace
Microsoft Office
Administrative Support
Calendar Management
Communication Skills
Organization Skills
Time Management
Record Keeping
Scheduling Appointments
Scheduling Appointments
Greet and assist students, parents, and visitors in a friendly and professional manner, answering inquiries about tuition programs, schedules, and fees.
Manage student enrollment, registration, and record-keeping, ensuring all information is accurate and up-to-date in the centre's database.
Handle incoming and outgoing communications, including answering phone calls, responding to emails, and sorting mail.
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Able to handle and finalize the full set accounts and finalize monthly management accounts including but not limited to generate report and liaise with client, auditors,tax agent and authority
Manage day-to-day accounting operations including accounts payable (AP) and accounts receivable (AR)
Prepare invoices, payment vouchers, debit/credit notes, and official receipts
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Sales Administration
Order Processing
Data Entry
Communication Skills
Time Management
Microsoft Office Suite
Attention to Detail
Teamwork
Problem-Solving
Recruitment Support: HR assistants support the HR team in recruitment activities, including posting job advertisements, screening resumes, scheduling interviews, and following up on the recruitment process. They may also assist with new employee onboarding procedures.
Employee Record Management: HR assistants are responsible for maintaining employee files and databases, ensuring the accuracy and confidentiality of employee information. They handle changes in employee information, such as job changes, salary adjustments, and departures.
Training and Development Support: Assist in arranging training and development programs, tracking employee training progress and completion. They may help organize training activities and workshops.
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