Branch Operations & Performance Monitoring: Monitor daily operational performance, compliance, and turnaround time (TAT) across assigned branches; identify bottlenecks and implement timely resolutions.
Process & Administrative Support: Manage daily operational administration, including warranty issuance processes, operational reporting, and procedural audits.
Stakeholder Coordination: Act as the primary point of contact between managers, branch staff, and internal stakeholders to ensure seamless communication and operational alignment.
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Branch Operations & Performance Monitoring: Monitor daily operational performance, compliance, and turnaround time (TAT) across assigned branches; identify bottlenecks and implement timely resolutions.
Process & Administrative Support: Manage daily operational administration, including warranty issuance processes, operational reporting, and procedural audits.
Stakeholder Coordination: Act as the primary point of contact between managers, branch staff, and internal stakeholders to ensure seamless communication and operational alignment.
...
Develop strategies and action plans for Branch Operation process improvement.
Track Customer’s Orders collectively together with CARSOME Consultants and Branch Support Admins to ensure their booking [both Online & Offline] translates to Delivery.
Monitor and track the In-Processing activities from Loan Applications up until Disbursements.
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Support the planning and execution of integrated marketing campaigns, promotional activities, and go-to-market initiatives to achieve business and sales objectives.
Coordinate with Product, Marketing, Sales, Retail Operations, and other cross-functional teams to ensure successful product launches and campaign execution.
Develop and manage the campaign calendar, ensuring timely delivery of promotional initiatives and market activations.
...
Support the planning and execution of integrated marketing campaigns, promotional activities, and go-to-market initiatives to achieve business and sales objectives.
Coordinate with Product, Marketing, Sales, Retail Operations, and other cross-functional teams to ensure successful product launches and campaign execution.
Develop and manage the campaign calendar, ensuring timely delivery of promotional initiatives and market activations.
...
Develop strategies and action plans for Branch Operation process improvement.
Track Customer’s Orders collectively together with CARSOME Consultants and Branch Support Admins to ensure their booking [both Online & Offline] translates to Delivery.
Monitor and track the In-Processing activities from Loan Applications up until Disbursements.
...
Develop strategies and action plans for Branch Operation process improvement.
Track Customer’s Orders collectively together with CARSOME Consultants and Branch Support Admins to ensure their booking [both Online & Offline] translates to Delivery.
Monitor and track the In-Processing activities from Loan Applications up until Disbursements.
...
Develop strategies and action plans to improve Branch Operations processes.
Track customer orders together with CARSOME Consultants and Branch Support Admins to ensure bookings (Online & Offline) are successfully converted into deliveries.
Monitor and track in-processing activities from loan applications until disbursement.
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Manage and monitor Floor Stock operations, including end-to-end drawdown and redemption processes, ensuring optimal utilization
Oversee daily branch redemption requests, respond to inquiries, and proactively initiate redemptions to ensure smooth operations and timely vehicle delivery
Ensure all Floor Stock activities adhere to established SOPs, compliance standards, and maintain high data accuracy
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Perform analysis to identify performance trends and insights
Conduct root cause investigations to identify root cause for performance gap, rooms for improvement, underlying business risk or bottlenecks that business team are/will be facing
Work together with various stakeholders to develop solutions/ improvement plans for process and/or performance related issues
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Support the planning and execution of integrated marketing campaigns, promotional activities, and go-to-market initiatives to achieve business and sales objectives.
Coordinate with Product, Marketing, Sales, Retail Operations, and other cross-functional teams to ensure successful product launches and campaign execution.
Develop and manage the campaign calendar, ensuring timely delivery of promotional initiatives and market activations.
...
Propose and plan monthly social media content calendars across Car Insurance, Hire Purchase Loan and Dealer Financing — covering content themes, posting schedule and key messages per product
Review and provide recommendations on Carsome Capital's current social media presence — identifying gaps, opportunities and improvements to better reflect the Carsome Capital’s brand
Work closely with the Group Marketing team to brief, coordinate and follow up on content production and campaign deliverables.
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