Candidates should possess strong Interpersonal Skills and Customer Service abilities to communicate clearly, build rapport, and handle sensitive conversations professionally.
Candidates should possess experience in Debt Collection and a practical understanding of Finance to manage repayment arrangements and assess account status accurately.
Candidates should possess solid Analytical Skills to interpret data, identify trends in delinquency, and propose effective recovery strategies.
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Oversee and maintain documentation, records, welfare, accommodation, and permit renewals for foreign workers and expatriates.
Liaise with relevant government authorities and agencies, including Immigration Department, Jabatan Tenaga Kerja (JTK), FOMEMA, MYEG, and KDN, on foreign worker and expatriate-related matters.
Coordinate foreign worker recruitment/intake, onboarding, work permit applications, renewals, and related documentation.
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Maintenance of monthly Rent and Standard Outgoings obligations
Manage AU & NZ Property Cards - updating store ownership changes / new store additions etc., including changes to rental and outgoing figures and any vendor changes.
Send welcome letter and onboarding instructions to new agents and landlords
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Handle a high volume of inbound calls with efficiency, professionalism, and a positive attitude.
Engage with customers by actively listening, addressing inquiries, and providing solutions in a friendly and customer-focused manner.
Manage multiple communication channels, including calls, emails, live chat, and social media platforms such as Facebook, Twitter, Instagram, and WhatsApp.
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Managing daily GEA (Government Enforcement Agency) requests within the expected timelines.
Ensuring compliance to the Authority Request SOP requirement and other internal governing documents in information extraction and dissemination.
Assist in improving GEA management process and procedures, identify weaknesses of current control processes, make recommendations for improvement, and follow up until proper corrective action is properly implemented.
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Monitor cheque collections as central PIC, ensuring cheques are banked timely; upload bank-in slips to OneDrive, update trackers, and follow up with Branch Managers/PICs for BIS uploads and dating.
Escalate rejected cheques to clients.
Follow up with branches on same-day Cheque Host Receipts, verify accuracy, and maintain records.
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Kannal Group of Companies is a diversified Malaysian business group with strategic interests in Maritime, Engineering & Corrosion Technology, TVET & Education, Digital SaaS, and Estate & Legacy Development.
The Group operates with a strong emphasis on governance, operational discipline, and long-term value creation. Across our core sectors, we are focused on structured growth, digital integration, and strengthening our market positioning through strategic corporate initiatives.
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· Attend to patients during their visit to guide them through the processes of seeking medical opinions from consultants / doctors.
· Attend to questions and queries that the patient and/or family members may have with regards to the internal processes / flow.
· Provide the right information in navigating the patients through the hospital’s internal processes such as appointments, treatments, payment related matters, etc.
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Kannal Group of Companies is a diversified Malaysian business group with strategic interests in Maritime, Engineering & Corrosion Technology, TVET & Education, Digital SaaS, and Estate & Legacy Development.
The Group operates with a strong emphasis on governance, operational discipline, and long-term value creation. Across our core sectors, we are focused on structured growth, digital integration, and strengthening our market positioning through strategic corporate initiatives.
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To handle and/or supervise all safety, including health awareness at site/office in accordance with the Occupational Operational Safety and Health Act (OSHA 1994-Act 514), Factories and Machinery Act (BOWEC Regulation) 1996 and any related updated of OSH legislation.
Ensure all personnel, including subcontractor workers, comply with safety requirements at site/office through verbal advice or written notice.
Implement all procedures and practices as per the company’s and client’s safety policy.
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Candidates should possess skills in Human Resources (HR), including basic knowledge of HR processes, documentation, and employee coordination.
Candidates should possess Executive Administrative Assistance and Administrative Assistance skills to manage scheduling, documentation, and office coordination effectively.
Candidates should possess strong Communication skills, including clear written and verbal communication for internal and external stakeholders.
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