Deliver a warm welcome: Greet guests upon arrival and complete the check-in process, including verifying details, assigning rooms, issuing keys, and providing welcome materials or bell service assistance
Support efficient check-out: Process guest departures by verifying charges, handling payments, issuing receipts, and using the point-of-sale system accurately
Provide hotel and local knowledge: Demonstrate comprehensive knowledge of hotel offerings, room types, rates, promotions, and local area information to assist with guest inquiries
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Own the strategic vision and roadmap for the group's digital platform businesses, positioning them as the primary long-term value and margin driver.
Identify, evaluate and prioritise platform opportunities (including AI-enabled platforms) that can scale with strong unit economics and recurring/repeatable revenue.
Set go-to-market, monetisation and growth strategy for each platform; drive user/customer acquisition, retention and platform economics.
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High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
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Build practical expertise in tender administration for hardware services, giving you a strong operational skill set valued across industries.
Develop cross-functional collaboration by working closely with Sales, Customer Service, Accounts and Technical teams, broadening your internal network.
Strengthen your process and time management skills through deadline-driven tasks and routine document control responsibilities.
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High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
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Handle day-to-day administrative tasks and office operations. Carry out administrative duties such as filing, typing, copying, binding, scanning.
Ability to effectively communicate via phone and email, ensuring that all duties are completed accurately and delivered with high quality and in a timely manner.
Maintain and organize filing systems (physical and digital)
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Build practical expertise in tender administration for hardware services, giving you a strong operational skill set valued across industries.
Develop cross-functional collaboration by working closely with Sales, Customer Service, Accounts and Technical teams, broadening your internal network.
Strengthen your process and time management skills through deadline-driven tasks and routine document control responsibilities.
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Candidate must possess at least a Professional Certificate, Diploma, Advanced/Higher/Graduate Diploma, Degree in Business Studies/ Administration / Management / Marketing / Secretarial or equivalent
Bachelor’s Degree in Business Administration, Project Management, Interior Design, Facilities Management, Building/Property Management or any relevant discipline.
Minimum 3 – 5 years relevant working experience in Office Administration, Facilities Management or Interior Design.
Hands-on experience in records and document management, including compliance with Arkib Negara Malaysia (ANM) requirements, retention schedules, filing systems and document disposal procedures, is an added advantage.
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Defines the detailed plan and its interdependencies, including planning for and locating project resources.
Lead project delivery of technology initiatives (systems, platforms, automation, AI, data).
Act as Scrum Master for assigned teams (Sprint Planning, Daily Standups, Reviews, Retrospectives) as well as hybrid project management methodology.
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