Customer Service Support:Answer phone calls, direct them to the appropriate person, take messages, and respond to inquiries in a professional and friendly manner.Collaborate with internal teams to provide accurate information to clients, address their needs, and offer solutions effectively to maintain customer satisfaction.
Email Handling: Manage incoming email, ensuring timely processing and delivery.
Quotation & Related Documents Preparation: Assist in preparing and editing documents, reports, and correspondence to ensure accurate and professional output.
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Monitor daily sales, Cost of Goods Sold (COGS), inventory levels, and key operational metrics across all company outlets, identifying and escalating any discrepancies promptly.
Prepare, analyze, and present accurate operational reports to support timely management decision-making.
Maintain and update project trackers, operational databases, spreadsheets, checklists, and other relevant documentation.
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Finance & Accounting Operations- Assist in the preparation and compilation of monthly financial reports and supporting schedules.- Support Accounts Payable (AP) and Accounts Receivable (AR) activities, including data entry, reconciliation and verification of supporting documents.- Assist in maintaining accurate and up-to-date financial records, databases and documentation.- Support basic variance analysis and compilation of financial information as required.- Assist with other day-to-day finance and accounting activities assigned by the department.
Procurement & Vendor Management- Assist in reviewing Purchase Requisitions (PR) and processing Purchase Orders (PO) in accordance with established procedures.- Support market research and sourcing activities to identify suitable vendors, suppliers and competitive pricing.- Assist in vendor onboarding, including the collection and organisation of required compliance, company and banking documentation.- Support the evaluation of supplier quotations and proposals, including preparation of price comparison sheets.- Maintain proper procurement records and supporting documentation for reference and audit purposes.
Documentation & Records Management- Assist in organising, maintaining and archiving financial agreements, contracts, procurement records and supporting documents.- Ensure documents and records are properly filed and readily accessible for operational, audit and compliance purposes.- Support periodic review and updating of departmental records and databases.
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The Admin & HR Assistant is responsible for providing administrative and human resource support to ensure the efficient operation of S1K Resources Sdn. Bhd. The role includes managing office administration, employee records, recruitment coordination, payroll support, attendance monitoring, training administration, and general HR functions while maintaining compliance with company policies and Malaysian employment regulations..
Accounting & Financial Reporting – Manage a complete set of accounts, conduct monthly closings, and prepare financial reports such as Profit & Loss (P&L), Balance Sheet, Cash Flow statements, bank reconciliations, and other reports requested by management.
Accounts Payable (AP) – Handle invoices from suppliers/contractors/partners, verify supporting documentation, and maintain comprehensive records.
Accounts Receivable (AR) – Oversee collection processes, reconcile customer accounts, follow up on overdue payments, and ensure the accuracy of customer account records.
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