Job Responsibilities:
1. Communicating with customers through various channels
2. Providing customer support
3. Manage large amounts of incoming phone calls
4. Responding promptly to customer inquiries
5. Generate Sales Leads
6. Updating customer records
7. Collecting and analyzing customer feedback
8. Relaying extensive product information to customers
9. Follow communication procedures, guidelines and policies
10. Referring customers to superiors when necessary
Requirements and skills
1. Proven customer support experience or experience as a Client Service Representative
2. Track record of over-achieving quota
3. Strong phone contact handling skills and active listening
4. Familiarity with CRM systems and practices
5. Customer orientation and ability to adapt/respond to different types of characters
6. Excellent communication and presentation skills
7. Ability to multi-task, prioritize, and manage time effectively
8. High school diploma, general education degree, or equivalent.
Conduct a range of commercial analyses, studies, and reports, including but not limited to profitability analysis, market share analysis, benchmarking (e.g., pricing, competition, customer requirements, market trends), and on-demand studies.
Develop and upkeep business plans for commercial proposals, contract negotiations, and investment decisions and establish mid- and long-term financial business plans.
Assist the sales team on commercial initiatives and sales campaigns, e.g. for preparation and submission of RFQ responses.
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Conduct a range of commercial analyses, studies, and reports, including but not limited to profitability analysis, market share analysis, benchmarking (e.g., pricing, competition, customer requirements, market trends), and on-demand studies.
Develop and upkeep business plans for commercial proposals, contract negotiations, and investment decisions and establish mid- and long-term financial business plans.
...
As an Online Sales Representative fluent in Vietnamese language, you will play a crucial role in expanding our online presence and driving sales. This position offers a dynamic and collaborative work environment with opportunities for growth and development.
As an Online Sales Representative fluent in Thai language, you will play a crucial role in expanding our online presence and driving sales. This position offers a dynamic and collaborative work environment with opportunities for growth and development.