The position includes a three-month probation period, during which the starting salary will be paid at 80%.
This initial three-month period aims to thoroughly determine the suitability of remote talent in order to assess long-term employability or identify suitable replacements. If additional evaluation is required, the probation may be extended to a total of six (6) months.
Upon successful completion of the probation period (at either three or six months), the salary will be increased to 100% of the agreed amount.
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Own and manage returns and replacement operations end to end, including coordination with relevant internal teams and logistics partners to ensure timely resolution.
Manage the end-to-end outbound order process, making sure every order is delivered on time and accurately, and proactively recovering orders at risk of scheduling or delivery issues.
Coordinate special delivery arrangements and resolve delivery exceptions, delays, or other operational issues by working closely with carriers and internal teams.
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