Coordinate and manage the end-to-end logistics of projects shipments including documentation.
Ensure timely and accurate movement of goods from the origin to the destination as per scope of work provided by the Project Manager / Operations Manager.
Prepare and manage all necessary shipping documents and ensure compliance with international trade regulations and processes.
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Oversee the day-to-day operations of multiple data centres within the cluster, ensuring all systems and infrastructure function optimally, and achieve 100% uptime and compliance with customers' SLAs.
Implement and maintain operational policies, procedures, and best practices to ensure data centre efficiency and reliability.
Manage incident response, troubleshooting, and resolution to minimize downtime and service disruptions.
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Operational Leadership: Oversee end-to-end warehouse and logistics operations to meet established KPIs, service standards, and client SLAs.
Financial Performance: Monitor and analyze operational P&L, establish internal controls, optimize costs, and drive revenue growth.
Team Management & Development: Define roles, plan capacity, lead staff supervision, conduct performance evaluations, and foster employee development.
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Responsible for critical operations function management, effective daily leadership, and administration of data center critical operations and 24x7 crews with the objectives of safely, efficiently, and reliably operating, and maintaining the critical engineering infrastructure, systems, and equipment in a cost-effective manner.
Performing as a subject matter expert in one or more areas - critical electrical/mechanicals systems, infrastructure, and operational practices meeting the customer’s needs, and a commitment to achieving the goal of 100% uptime.
Responsible for protecting and improving the assets value. Ensuring the critical systems reliably perform their intended function.
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Responsible for the day-to-day sales support and customer service activities for assigned accounts.
Performs sales support functions to provide the highest level of service and customer satisfaction while maintaining efficiencies in corporate operational processes and procedures.
Serves as a liaison between Arrow’s internal resources (field sales, engineering, supplier marketing, manufacturing facilities, purchasing and other corporate departments), vendor resources and customers.
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Lead end‑to‑end operational planning for new, transfers and customer orders.
Develop programs and projects schedules from initiation to completion, ensuring they are delivered on time, within scope, and within budget and resources.
Translate customer orders and work with cross functional teams into executable factory and supply chain plans.
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Gather and verify the required information and supporting documents from internal and external parties for Malaysia customs declaration processing.
Prepare, process, and submit import and export customs declarations, including K1, K2, K8, PKFZ, and other relevant declaration types in compliance with Malaysia Customs regulations and company procedures.
Ensure all customs declarations are accurate, complete, and submitted within the required timelines.
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Coordinate and manage trucking operations, including scheduling, route planning, and tracking cargo to ensure timely delivery.
Handle the complete process of customs declarations, ensuring all required documentation is prepared, submitted, and compliant with customs regulations.
Liaise with drivers, trucking companies, and customers to ensure smooth cargo pickup and delivery.
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Operational Oversight: Manage daily retail operations, ensuring compliance with company policies while maintaining high standards of customer service and operational efficiency.
Team Leadership: Recruit, train, and develop store staff, fostering a positive work environment that promotes teamwork and professional growth.
Sales Performance: Analyze sales data and performance metrics to identify trends, implement strategies for improvement, and drive sales growth across all locations.
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Own and manage returns operations, including coordination with relevant internal teams and logistics partners to ensure timely resolution.
Manage and review logistics-related invoices, ensuring charges are accurate and aligned with agreed rates and services.
Coordinate special delivery arrangements and resolve delivery exceptions, delays, or other operational issues by working closely with carriers and internal teams.
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We are looking for highly motivated, performance driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!
The Associate Engineer support equipment reliability, TPM implementation, maintenance excellence programs, technician competency development and process optimization initiatives across manufacturing operations. Serves as the focal person for Maintenance Academy, Engineering Transcript management, maintenance documentation governance, and TPM activities while supporting equipment performance improvement and manufacturing process optimization. The (AE) must be proficient in strong analytical, communication, and technical writing skills, as well as attention to detail and the ability to work with cross-functional teams.
Coordinate and maintain engineering transcript, competency, training governance, and qualification programs, including training records, competency assessments, and workforce development activities.
Coordinate and maintain site Maintenance Academy program through training coordination, competency tracking, technician certification, and capability development initiatives.
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