Handling daily operations at check in counter and departure gate as per SLA.
Provide highest customer service standards. Compliance to safety,security & regulatory procedures Ensuring on time performance and baggage requirements Ensuring travel document and visa requirement are adhered to Ensure sufficient resources as per customer airlines SLA
Oversee all daily operations of the branch, ensuring efficiency and adherence to company policies and procedures within the automotive sector.
Develop and implement strategic sales plans to achieve branch revenue targets and market share growth, focusing on vehicle sales, parts, and service.
Lead, motivate, and manage a team of sales, service, and administrative staff, fostering a high-performance culture and providing ongoing training and development.
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Ensure the branch premises, including the event hall, meeting rooms, administration office, sales counter, and common areas, are clean, organized, and well maintained at all times.
Attend to walk-in customers and IBOs professionally, providing accurate information and processing sales orders efficiently.
Verify payments received and ensure they are accurately recorded and reconciled with daily sales reports.
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Monitor Accertify's live transaction intercept queues to analyze high-risk ticket purchases and digital payment behaviors.
Conduct rapid, high-accuracy manual reviews of flagged bookings to determine fraud probability, making final decisions to approve or reject transactions.
Maintain strict adherence to processing deadlines (SLAs) to minimize booking disruptions, particularly for high-velocity, last-minute regional jet operations.
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Solicit leads via referrals and cold calls for sales via marketing visits, telemarketing, launches, road shows and any other sales activities to achieve sales targets.
To actively cross selling Banking/Financial products.
Assess/evaluate and propose credit applications diligently.
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Assists with developing plans for CPC and CPSS team via further discussion and meeting amongst your team.
Manage information flow in a timely and accurate manner.
Applies knowledge of databases to track, maintain and records of stops, geo-coordinates, amenities, and use reasoning skills to identify and correct data as needed.
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Assists with developing plans for CPC and CPSS team via further discussion and meeting amongst your team.
Manage information flow in a timely and accurate manner.
Applies knowledge of databases to track, maintain and records of stops, geo-coordinates, amenities, and use reasoning skills to identify and correct data as needed.
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