Drive sales-generating activities across assigned outlets to achieve and exceed sales targets, ensuring accurate and timely sales collections are deposited into the company's account
Supervise outlet Person in Charge (PIC) performance to ensure consistent compliance with Standard Operating Procedures (SOPs) and operational benchmarks
Monitor and control outlet operating costs including expenses and labour costs, and conduct monthly cash audit checks to uphold financial accountability
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Own end-to-end operational delivery across AP, OTC, and RTR processes, ensuring transactions are processed accurately, on time, and in compliance with contractual SLAs and KPIs.
Oversee daily operations, month-end close activities, and critical financial reporting cycles, proactively resolving bottlenecks and escalations.
Act as the primary escalation point for operational issues; drive root-cause analysis and implement sustainable corrective actions.
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You will identify sources of operational friction across the product organisation through discovery conversations with product managers and engineers and assess which processes are repetitive and structured enough to automate.
You will build and maintain automation tooling - scripts, integrations, and lightweight internal tools that removes manual overhead from product workflows
You will own the technical integrity of the data and knowledge systems that Product Ops relies on - defining data schemas and field-level specifications, building validation and monitoring tooling, and diagnosing system-level problems at source rather than escalating symptoms.
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Lead, coach and develop the IT Operations team, including hiring, performance management, capability planning, succession planning and knowledge transfer.
Own Level 1 and Level 2 service outcomes across infrastructure, end-user computing and workplace technology, including outsourced Level 1 support. Ensure incidents, requests and escalations meet agreed service levels, while governing vendor performance through clear metrics, regular reviews and improvement plans.
Lead major incident and problem management, ensuring timely diagnosis, root-cause analysis, corrective actions and prevention of recurring issues.
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Lead, coach and develop the IT Operations team, including hiring, performance management, capability planning, succession planning and knowledge transfer.
Own Level 1 and Level 2 service outcomes across infrastructure, end-user computing and workplace technology, including outsourced Level 1 support. Ensure incidents, requests and escalations meet agreed service levels, while governing vendor performance through clear metrics, regular reviews and improvement plans.
Lead major incident and problem management, ensuring timely diagnosis, root-cause analysis, corrective actions and prevention of recurring issues.
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To oversee all technical systems (such as digital projection, audio systems, electrical systems, etc.), building facilities, and safety infrastructure across all cinema branches.
To ensure consistent movie presentation quality, operational reliability, and safety compliance through effective preventive and corrective maintenance programs.
To liaise with projector vendors, HVAC service providers, electricians, plumbers, and facility contractors.
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Translate the company’s strategic vision into a clear business roadmap, operating strategy, initiatives, performance targets, and actionable SOPs across the organisation.
Work closely with the CEOs and Business Unit Heads to develop and execute operational strategies and project-based initiatives, ensuring alignment with overall business objectives.
Establish strong performance management and accountability through regular KPI monitoring and reporting; identify performance gaps and operational bottlenecks, and lead timely corrective actions and continuous improvement.
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If you are looking to excel and make a difference, take a closer look at us…
We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.
If you are looking to excel and make a difference, take a closer look at us…
We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.
Become expert on the system/s supporting the Total Rewards group
Provide data/information to the Total Rewards lead, Total Rewards specialist and Total Rewards Center of Excellence as needed to address problems, solve questions or analyze efficiency or effectiveness
Perform tasks in support of the Total Rewards in accordance with standard operating procedures, including processing transactions in Workday or other systems, scheduling meetings, venues or travel
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Supply Chain Operations Management: Lead end-to-end supply chain operations across Malaysia and Singapore, ensuring reliable service delivery, operational efficiency, and optimal cost management across eCommerce and B2B channels.
Third-Party Logistics (3PL) Management: Manage warehousing, distribution, and value-added service providers, monitoring KPIs, identifying performance gaps, and implementing corrective actions to drive operational excellence.
Inventory & Reverse Logistics: Oversee inventory integrity, stock reconciliation processes, product returns, and reverse logistics activities to maintain high inventory accuracy and compliance standards.
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Attend ports and project sites to supervise day-to-day cargo operations.
Coordinate loading, discharge, shifting, lifting and movement of heavy-lift and OOG cargo.
Supervise stevedoring and cargo-handling activities and ensure operations are carried out in accordance with the agreed method statement and lifting plan.
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