We are seeking an experienced Unix L2/L3 Support Engineer with strong expertise in Linux (RedHat), Solaris, and AIX administration to provide 24x7 operational support for enterprise datacenter and cloud environments. The role involves incident management, problem determination, system administration, automation, infrastructure support, performance optimization, patch management, and ensuring high availability of critical business services.
Be accountable for the operational and commercial performance of assigned asset(s), ensuring delivery against approved objectives, budgets, KPIs and service standards.
Supervise shift operations or act as a dedicated business support specialist to ensure the program meets delivery timelines, SLA tracking, and KPI expectations.