Be the contact for questionable sales and stores trend, leading the resolution in a client-focused and timely manner in cooperation with Input Validation, Retailer Vertical/ Retailer Engagement team and other downstream functions. To be able to identify, investigate and coordinate the resolution of data, process, or product related queries
Plan and execute complex daily personal workload and support to meet departmental and company schedules
Analyze and identify gaps and areas for improvement in reformatting and validations environment (CIP – Consumer Information platform) and drive convergence of processes and tools
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Be the contact for commercial queries, leading the resolution in a client-focused and timely manner in cooperation with Client Liaison and Commercial teams. To be able to identify, investigate and coordinate the resolution of data, process, or product related queries
Plan and execute a complex daily personal workload and support to meet departmental and company schedules
Analyze and identify gaps and areas for improvement in coding, data input validation and client instructions environments (CIP - Consumer Information Platform) and drive the convergence of processes and tools
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Perform routine business processing transactions, which are non-repetitive and may involve independent thinking, including data-entry in system, issuing policy documents and billing premiums based on set guidelines. Involve analysis and investigation during handling the account.
Review, evaluate, verify and process work for multinational business. This includes calculation of taxes / adjustments, billing premiums and issuing policies to the client.
Communicate both verbally and/or in writing to Producing Office, Multinational Risk Practitioner, Underwriter or clients to collect information for policy issuances.
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We are looking for a Senior IT Operations Engineer to join our clients team. This role reports to the Technical Operations Manager and is responsible for delivering reliable Group IT services. The ideal candidate will manage daily IT operations, lead infrastructure improvements, and ensure continuous service enhancements that align with business needs.
IT Operations & Service Delivery
Manage day-to-day IT operations and support services across systems, networks, and hardware.
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Monitor, measure, assess and correct one’s own process performance when executing transactions
Processes pre-coded invoices, including those with and without a purchase order. Invoice Processor may be required to process one or all of these types of invoices (with PO, without PO)
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Be willing to expose yourself to hands-on trainings to gain a better understanding on how a start-up business works
Support e-commerce operations related tasks (e.g. customer and seller operations, product approval and updates, monitor order fulfillment status & platform management)
Take full ownership of the assigned portfolio of service agreements (e.g., Remote Services, Inspection, and Maintenance), ensuring delivery excellence and high customer satisfaction
Develop and lead a regional support structure, including quotation management, contract delivery, and back-office operations
Act as the primary point of contact for all contractual service matters, ensuring timely and effective execution aligned with customer expectations
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Lead operational readiness for channel initiatives and changes, ensuring seamless execution with cross-functional stakeholders.
Partner with Sales Operations Support to improve system and process readiness, providing feedback and contributing to requirements scoping for system implementations prior to launch.
Proactively identify and resolve recurring operational and process gaps.
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Lead operational readiness for channel initiatives and changes, ensuring seamless execution with cross-functional stakeholders.
Partner with Sales Operations Support to improve system and process readiness, providing feedback and contributing to requirements scoping for system implementations prior to launch.
Proactively identify and resolve recurring operational and process gaps.
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You are responsible to drive performance across a large, diverse sales force driving multiple products. Ensure consistency in performance standards while adapting to local realities.
You must be able to translate data into actionable strategies that influence real field behavior (i.e. KPI, Commission). Develop deep visibility into performance drivers across individuals, regions, and channels and turn insights into clear executable actions for the field.
You are to design and implement innovative sales ways of working (WoW) for the sales force on how they operate day-to-day. Ensuring routines, tools and reporting frameworks are actively practiced.
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High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.
Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.
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