You are responsible for the company’s partner operations strategy ensuring smooth landing of various initiatives including WFM, QA, Training, and other change injections;
You will manage complex vendor and internal stakeholder relationships;
You will establish governance and processes related to the continued health of assigned sites and lines of businesses;
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Develop, refine, and maintain Operational Guidelines for assigned policy areas, translating policy intent into clear, actionable instructions and ensuring alignment with policy changes, platform updates, and operational best practices.
Produce, validate, and maintain high-quality Testing Sets for calibration, QA evaluation, arbitration, and operational assessments, ensuring balanced coverage of scenarios, content types, and edge cases.
Analyze complex, ambiguous, and high-risk cases to provide structured clarifications, reduce enforcement discrepancies, and inform OG and Testing Set improvements.
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Responsible for assisting in the onboarding and maintenance of agency and host resources in the Malaysia region, and maintaining cooperative relationships.
Analyze live streaming situations and data, assist in developing operational strategies to improve streaming performance and data.
Assist in organizing various online and offline revenue and content operation activities locally.
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Individuals who are completing or have recently completed a Bachelor's degree in in data, statistics, computer science, law, linguistics, or social sciences
Excellent English proficiency (listening, speaking, reading, writing) with accurate comprehension of English video and text content; IELTS 7.5 / TOEFL 105 or equivalent
Strong logical thinking with structured problem-decomposition, abstraction, and articulation skills; detail-oriented, with your own point of view on "what makes good data."
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Currently pursuing an Undergraduate in data, statistics, computer science, law, linguistics or social sciences preferred.
Internship, academic project, campus organization, or full-time experience in data quality, quality assurance, content moderation, compliance, content operations, editorial review, or AI data / annotation is a strong plus;
Excellent English proficiency (listening, speaking, reading, writing) with accurate comprehension of English video and text content; IELTS 7.5 / TOEFL 105 or equivalent
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Currently pursuing an Undergraduate degree in data, statistics, computer science, law, linguistics or social sciences
Excellent English proficiency (listening, speaking, reading, writing) with accurate comprehension of English video and text content; IELTS 7.5 / TOEFL 105 or equivalent
Strong logical thinking with structured problem-decomposition, abstraction, and articulation skills; detail-oriented, with your own point of view on "what makes good data."
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Data Analysis & Reporting: Work closely with the team to gather, analyze, and interpret operational data to improve efficiency and achieve business goals. Generate regular operational reports to support the team.
Operations & System Support: Support the setup and maintenance of system tasks, collaborating closely with the operations team to ensure smooth task execution and onboarding for sellers.
Data Visualization: Assist in designing, creating, and maintaining data visualizations and interactive dashboards.
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