Assist HQ to handle day-to-day Company affairs as well as executing task and business plan to the group.
Collaborate with HQ to define the organization vision, mission and goals. To formulate strategic objective, initiatives and action plans to achieve them.
Engage with key stakeholders, including executives, HOD as well external partners to gather input, build consensus and align strategies with organization goals....
Business Development
Retail Management
Market Analysis
Sales Strategy
Leadership
Decision Making
Regional Costing
Team Management
Retail
Tenancy & Leasing Management
Prepare, organise and maintain company and vehicle-related documentation.
Handle documentation for truck sales, purchases, registration, ownership transfer and delivery.
Prepare quotations, invoices, purchase orders, delivery orders and other supporting documents.Liaise with JPJ, PUSPAKOM, insurance companies, banks, suppliers and customers when required....
Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling;...
Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling;...
Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling;...
Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling;...
Responsible for the day-to-day operations of the branch including operational efficiency, compliance with all processes and procedures, and as well as ensuring service quality standards in the branch are met in line with the Bank’s strategic objectives.
Support the Branch Manager/PB Hub Manager in driving branch business growth, monitoring asset quality and maintaining service delivery standards.
To ensure branch overheads are managed within budget...
Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling;...
Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling;...
Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling;...
Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling;...
- At least 3 years experience in retail settings- Proficient in Microsoft Office (Excel)- To assist the operation manager in organizing, planning, and implementing strategy within amongst all outlets.- To assist the operation manager in keeping up on maintenance of all outlets.- Liaison between all management authorities on upkeep and operations of all outlets- Prepare and review a solutions to keep a healthy level of stock.- Possess high level of commitment and able to demonstrate initiative and integrity- Working in a team regarding sales and promotional mechanics for company sales- Be updated on necessary product knowledge of product selection- Possess valid driving license (Important)
Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling;...
Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling;...
To oversee and manage the Company’s plant, machinery, equipment, heavy vehicles and related assets across project sites, casting yards, batching plants and other operational locations, ensuring they are properly maintained, safely operated, efficiently utilized, and in good working condition.
Responsible for troubleshooting machinery-related issues and supervising Plant & Machinery personnel, including operators, mechanics, technicians, equipment handlers and drivers.
To provides machinery and technical support to construction, casting yard and batching plant operations, but does not directly oversee batching plant production, concrete quality control or daily production output unless specifically assigned by the Company....