Supporting the Pharma commercial teams on topics including regulatory, legal compliance, quality and product safety.
Document preparation, handling product registration applications ensuring drugs are legally authorised for the markets intended.
Completion of technical and regulatory information requests from customers within the pharmaceutical industry (questionnaires, supply chain agreements, QAA’s & TA’s).
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This role ensures consistent execution of IT projects, operational support, and change management from planning through implementation, while supporting business expansion and ongoing IT operations at the BU level.
The role acts as the regional authority for IT standards, delivery discipline, and operational performance, ensuring alignment across all BUs without direct involvement in software development.
Team Leadership & Supervision: Supervise, schedule, and support the two (2) HQ-based Receptionists to ensure high-quality front-desk operations and guest registration workflows.
Multi-Site Asset Management: Lead the company's asset tracking, inventory audits, and physical asset tagging arrangement. Actively coordinate and liaise with designated administration staff across DH, Eko Cheras, the logistics office, and outstation branches.
Mobility & Operations Quality Control: Travel regularly between office locations to audit administrative systems, monitor workspace cleanliness, and verify that standard office workflows are executed successfully.
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Reception & Front Desk ManagementManage daily reception operations, including welcoming visitors, handling enquiries, and ensuring a professional front-ofhouse experience.
Visitor & Guest ManagementCoordinate visitor registration, access arrangements, meeting room coordination, and assist external guests, vendors, andbusiness partners during their visit.
Parking ManagementManage visitor and guest parking arrangements, including registration, parking allocation, and coordination with relevantparties to ensure a smooth parking experience.
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