Brand Positioning & Credibility — Own DaboBox, DaboRewards and JoomTry market positioning and ensure all messaging, campaigns, and content reinforce a consistent, credible brand identity.
Develop and execute digital marketing strategies across organic channels, including social media and email, to drive brand awareness, audience growth, and lead generation.
Production Planning: Develop and execute daily and weekly production plans based on sales forecasts, inventory levels and store requirements, including production batches and baking schedules.
Responsible for the recruitment, screening, onboarding training, pre-job coaching and skill replication of ground promotion staff to build and maintain a stable offline promotion team.
Provide detailed information to customers regarding product features, pricing, and after-sales services, ensuring the accuracy of the information provided.
Serve as the primary point of contact for customer inquiries, providing timely and accurate information regarding products, services, complaints and order status via phone, and email.
Provide technical service included assembly, testing, servicing, maintenance and setting up of all electrical products including water dispenser, pumps.
Provide detailed information to customers regarding product features, pricing, and after-sales services, ensuring the accuracy of the information provided.